Outages by dayMay 18, 2020

Outages on May 18, 2020

UTC day 2020-05-18 (May 18, 2020, 00:00 to May 18, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

7labelled major or critical

14vendors with a new incident

1still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 9 · No impact listed 2 · 6 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Mux	Errors serving chunks for live and VOD videos	Critical	13:36	16:48 (3.2 h)	resolved
Maven Central	oss.sonatype.org is down	Critical	17:57	17:58 (1 min)	resolved
Plivo	Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza	Major	05:04	May 21, 2020, 01:26 (3 d)	resolved
Dialpad	Outbound calls failing in Indonesia	Major	07:01	09:43 (2.7 h)	resolved
Linode (Akamai)	Connectivity Issues - Object Storage	Major	08:12	11:23 (3.2 h)	resolved
Linode (Akamai)	Linode Kubernetes Engine Cluster Creation Issues	Major	09:35	11:26 (1.9 h)	resolved
Dialpad	Outbound Calls Failing in Indonesia	Major	14:27	16:16 (1.8 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza	Minor	05:04	May 21, 2020, 01:26 (3 d)	resolved
Sinch	Operator Notification - Vodafone Egypt	Minor	06:01	10:59 (5.0 h)	resolved
Twilio	SMS Delivery Delays to Vodafone Egypt	Minor	06:07	10:21 (4.2 h)	resolved
Sinch	Operator Notification - Telenor SE	Minor	07:36	11:04 (3.5 h)	resolved
Mailgun	Inbound route processing delays in EU	Minor	13:48	15:24 (1.6 h)	resolved
Pendo	Guide Display Issues	Minor	14:41	16:53 (2.2 h)	resolved
New Relic	New Relic Unavailable for EU Region	Minor	17:45	19:09 (1.4 h)	resolved
Confluent	High latency on confluent.cloud Metrics UI	Minor	18:12	May 21, 2020, 14:59 (3 d)	resolved
Dropbox Sign	Document finalization is delayed	Minor	20:16	23:04 (2.8 h)	resolved
Dropbox	Salesforce Integration for Dropbox	No impact listed	17:00	22:26 (5.4 h)	resolved
Discord	Increased Lantency for Message Sends / Issues Starting Calls	No impact listed	18:29	20:13 (1.7 h)	resolved

Still open from earlier days 1

Vendor	Incident	Impact	Started	Resolved	Status
npm	Issues	No impact listed	May 15, 2020, 07:00	17:50 (3 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Planned database maintenance	Maintenance	02:00	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	10:00 (6.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-East (Newark)	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	05:00	11:01 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - T-Mobile US	Maintenance	05:00	11:01 (6.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	17:00	19:30 (2.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mux, Maven Central, Plivo, Dialpad, Linode (Akamai), Sinch, Twilio, Mailgun, Pendo, New Relic, Confluent, Dropbox Sign.

Cite this

18 vendor-reported incidents started on 2020-05-18 (UTC) across 14 vendors, 7 labelled major or critical by the vendor.

Title: Outages on May 18, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-05-18 00:00 UTC
URL: https://rewindex.com/outages/2020-05-18

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