# Outages on May 18, 2020 (UTC)

> 18 incidents started on May 18, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Mux, Maven Central, Plivo); 1 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-05-18
Last updated: 2020-05-21T14:59:00Z

- Incidents started: 18 (major/critical: 7, other: 11) across 14 vendors
- Still open from earlier days: 1 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 2, major 5, minor 9, none 2
- Previous day with incidents: [2020-05-17](https://rewindex.com/outages/2020-05-17.md) · Next: [2020-05-19](https://rewindex.com/outages/2020-05-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [Errors serving chunks for live and VOD videos](https://rewindex.com/company/mux/incidents/vfhvcc1n3xrj.md) | critical | 2020-05-18 13:36 UTC | 2020-05-18 16:48 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [oss.sonatype.org is down](https://rewindex.com/company/maven-central/incidents/r1bfl6w46ynk.md) | critical | 2020-05-18 17:57 UTC | 2020-05-18 17:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza](https://rewindex.com/company/plivo/incidents/b18glx2116cc.md) | major | 2020-05-18 05:04 UTC | 2020-05-21 01:26 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound calls failing in Indonesia](https://rewindex.com/company/dialpad/incidents/cg95f8m07sh4.md) | major | 2020-05-18 07:01 UTC | 2020-05-18 09:43 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issues - Object Storage](https://rewindex.com/company/linode-akamai/incidents/c2741j823k5s.md) | major | 2020-05-18 08:12 UTC | 2020-05-18 11:23 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Linode Kubernetes Engine Cluster Creation Issues](https://rewindex.com/company/linode-akamai/incidents/lr0rwfgl2fg2.md) | major | 2020-05-18 09:35 UTC | 2020-05-18 11:26 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound Calls Failing in Indonesia](https://rewindex.com/company/dialpad/incidents/xgq0ybfvn09m.md) | major | 2020-05-18 14:27 UTC | 2020-05-18 16:16 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza](https://rewindex.com/company/plivo/incidents/gnchvjgk7njw.md) | minor | 2020-05-18 05:04 UTC | 2020-05-21 01:26 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/7rhhqbxlrlp3.md) | minor | 2020-05-18 06:01 UTC | 2020-05-18 10:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vodafone Egypt](https://rewindex.com/company/twilio/incidents/9z7dwx9twxv3.md) | minor | 2020-05-18 06:07 UTC | 2020-05-18 10:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Telenor SE](https://rewindex.com/company/sinch/incidents/j8q36sljmtps.md) | minor | 2020-05-18 07:36 UTC | 2020-05-18 11:04 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Inbound route processing delays in EU](https://rewindex.com/company/mailgun/incidents/rvvsgfcht1gr.md) | minor | 2020-05-18 13:48 UTC | 2020-05-18 15:24 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Guide Display Issues](https://rewindex.com/company/pendo/incidents/7wztxpl8kscb.md) | minor | 2020-05-18 14:41 UTC | 2020-05-18 16:53 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn.md) | minor | 2020-05-18 17:45 UTC | 2020-05-18 19:09 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [High latency on confluent.cloud Metrics UI](https://rewindex.com/company/confluent/incidents/q7dgnvphy4yf.md) | minor | 2020-05-18 18:12 UTC | 2020-05-21 14:59 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Document finalization is delayed](https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4.md) | minor | 2020-05-18 20:16 UTC | 2020-05-18 23:04 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Salesforce Integration for Dropbox](https://rewindex.com/company/dropbox/incidents/cb5yxq5wt354.md) | none | 2020-05-18 17:00 UTC | 2020-05-18 22:26 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Increased Lantency for Message Sends / Issues Starting Calls](https://rewindex.com/company/discord/incidents/1fq880s29hk3.md) | none | 2020-05-18 18:29 UTC | 2020-05-18 20:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [npm](https://rewindex.com/company/npm.md) | [Issues](https://rewindex.com/company/npm/incidents/z7kh04d7yw9k.md) | none | 2020-05-15 07:00 UTC | 2020-05-18 17:50 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] Planned database maintenance](https://rewindex.com/company/amplitude/incidents/kym9xrvsfb67.md) | maintenance | 2020-05-18 02:00 UTC | 2020-05-18 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4rlfy1j311qk.md) | maintenance | 2020-05-18 04:00 UTC | 2020-05-18 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Emergency Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/9nj5xkzbhc20.md) | maintenance | 2020-05-18 04:00 UTC | 2020-05-18 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/mk7rt9pbh78g.md) | maintenance | 2020-05-18 05:00 UTC | 2020-05-18 11:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/w5zh30stv81l.md) | maintenance | 2020-05-18 05:00 UTC | 2020-05-18 11:01 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/scqlyjjfywsp.md) | maintenance | 2020-05-18 17:00 UTC | 2020-05-18 19:30 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2020-05-18 (UTC) across 14 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-05-18
- Citation: Rewindex daily outage roundup, “Outages on May 18, 2020” (2020-05-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-05-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 18, 2020 (2020-05-18)](https://rewindex.com/outages/2020-05-18)`


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Canonical: https://rewindex.com/outages/2020-05-18 · Markdown: https://rewindex.com/outages/2020-05-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:48.367Z