CompaniesMuxMonthly reportsMay 2020
Mux in May 2020: incidents, uptime and changes
7incidents posted
2labelled major or critical
99.14%free of major/critical
94.23%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 h 23 min, incident time 42 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 5
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Errors serving chunks for live and VOD videos | Critical | 3.2 h | resolved | 05-18 | |
| Realtime Data Incident | Major | 3.2 h | resolved | 05-19 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Mux Video - Slow Ingest Times | Minor | 3.1 h | resolved | 05-01 | |
| Delayed Ingest and Elevated Error Rates | Minor | 1.0 h | resolved | 05-02 | |
| Issue with some Static Rendition and Master Access MP4s | Minor | 28 h | resolved | 05-12 | |
| Certain thumbnail image requests returning 5xx errors | Minor | 4.1 h | resolved | 05-20 | |
| Slow ingest times for some assets | Minor | 1.2 h | resolved | 05-21 |
Cite this
Mux posted 7 status incidents in May 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Mux in May 2020
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/2020/05