Outages by day / May 12, 2020
Outages on May 12, 2020 UTC day 2020-05-12 (May 12, 2020, 00:00 to May 12, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← May 11, 2020 All days May 13, 2020 → 31 incidents started
4 labelled major or critical
19 vendors with a new incident
15 still open from earlier days
By vendor label: 7 maintenance
Incidents started this day 31 Vendor Incident Impact Started Resolved Status B BandwidthLATA: 928 (Charlottesville, VA) 05:40 15:15 (9.6 h) resolved Bitbucket Cloud experiencing intermittent issues with 2FA logins 03:00 10:04 (7.1 h) resolved Delayed event processing and notifications 09:44 10:36 (52 min) resolved Email delivery delays 17:41 19:52 (2.2 h) resolved T TwilioSMS Delivery Delay To Bmobile in Trinidad and Tobago 00:06 01:43 (1.6 h) resolved I imgixElevated rendering errors 02:28 03:05 (37 min) resolved T TwilioA portion of Twilio inbound phone numbers in Singapore are not receiving calls 02:40 04:53 (2.2 h) resolved Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA 06:06 15:17 (9.2 h) resolved Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA 06:06 15:17 (9.2 h) resolved Inbound call failure & inbound SMS failure towards US phone numbers in Fort Smith, AR 07:20 11:40 (4.3 h) resolved Inbound call failure & inbound SMS failure towards US phone numbers in Fort Smith, AR 07:20 11:40 (4.3 h) resolved Alerting Delay 10:15 10:23 (8 min) resolved T TwilioSMS Delivery Failures on Oi Brazil Network 12:40 13:59 (1.3 h) resolved Issues with builds and uncached content 12:40 12:40 (0 min) resolved T TwilioSMS Delivery Failures to Iran 13:21 19:39 (6.3 h) resolved Elevated error rates 13:21 17:37 (4.3 h) resolved S SinchDelivery issues - Asia Cell Iraq 14:04 May 16, 2020, 05:32 (4 d) resolved I imgixElevated rendering errors 14:28 15:23 (55 min) resolved Message processing delays for batches and mailing lists 15:00 21:11 (6.2 h) resolved Intermittent issues or delays processing incoming webhooks 15:13 23:11 (8.0 h) resolved M MuxIssue with some Static Rendition and Master Access MP4s 15:25 May 13, 2020, 19:43 (28 h) resolved C CanvaUsers on BT Internet service provider experience issues when accessing Canva 16:32 May 16, 2020, 01:58 (3 d) resolved H HeapDelayed Heap Connect Data 17:10 23:10 (6.0 h) resolved T TwilioSMS Delivery Delays to Asiacell in Iraq 20:09 May 14, 2020, 01:39 (30 h) resolved Availability issue with a subset of BigCommerce stores 20:19 22:00 (1.7 h) resolved L LogRocketSession Ingestion Instability 20:21 22:43 (2.4 h) resolved Indexing Delay 21:03 22:44 (1.7 h) resolved Slack messages could not be properly sent to slack channels 23:30 23:30 (0 min) resolved Logdna.com is currently unavailable 00:51 01:11 (20 min) resolved T TwilioPotential issue with dialing Portuguese Numbers. 16:15 17:48 (1.6 h) resolved Website outage 23:30 23:30 (0 min) resolved
Still open from earlier days 15 Vendor Incident Impact Started Resolved Status B BandwidthBandwidth Local Market Impairment- LATA 526- Fort Smith, AR May 11, 2020, 20:17 11:37 (15 h) resolved Intermittent periods of increased latency and request timeouts May 5, 2020, 14:12 04:40 (7 d) resolved Android Push Notification Errors May 8, 2020, 20:32 May 21, 2020, 07:00 (12 d) resolved Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza May 11, 2020, 15:21 05:05 (14 h) resolved Delivery delays on inbound SMS failure towards a small subset of US & Canada longcode numbers. May 11, 2020, 21:41 02:23 (4.7 h) resolved Cron jobs pending May 11, 2020, 23:45 00:25 (40 min) resolved S SinchExternal incident - Toll free number provider. May 8, 2020, 22:13 May 18, 2020, 11:24 (10 d) resolved JFrog Cloud Platform experiencing intermittent issues with Pipelines in US east 1 (N.Virginia) region May 11, 2020, 06:40 May 16, 2020, 11:37 (5 d) resolved S SinchOperator Notification - Asia Cell Iraq May 11, 2020, 07:58 11:33 (28 h) resolved Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza May 11, 2020, 15:21 05:05 (14 h) resolved README.md files not rendering May 11, 2020, 17:43 12:43 (19 h) resolved Delivery delays on inbound SMS failure towards a small subset of US & Canada longcode numbers. May 11, 2020, 21:41 02:23 (4.7 h) resolved C CloseIssues Receiving Inbound SMS to US Numbers May 11, 2020, 22:59 02:26 (3.5 h) resolved Problems retrieving Invoices and Receipts May 6, 2020, 14:02 May 13, 2020, 17:06 (7 d) resolved Viewing attachments causing errors in the browser for Greenhouse Recruiting May 11, 2020, 19:31 03:02 (7.5 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth , Bitbucket , Datadog , Substack , Twilio , imgix , Plivo , Mezmo , Netlify , Sanity , Sinch , Mailgun .
Cite this 31 vendor-reported incidents started on 2020-05-12 (UTC) across 19 vendors, 4 labelled major or critical by the vendor.
Title Outages on May 12, 2020 Vendor Rewindex daily outage roundup Date 2020-05-12 00:00 UTC URL https://rewindex.com/outages/2020-05-12 Copy citation Copy markdown link