# Outages on May 12, 2020 (UTC)

> 31 incidents started on May 12, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bandwidth, Bitbucket, Datadog); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-05-12
Last updated: 2020-05-16T05:32:00Z

- Incidents started: 31 (major/critical: 4, other: 27) across 19 vendors
- Still open from earlier days: 15 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 24, none 3
- Previous day with incidents: [2020-05-11](https://rewindex.com/outages/2020-05-11.md) · Next: [2020-05-13](https://rewindex.com/outages/2020-05-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [LATA: 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/62g0kd3qwvgn.md) | critical | 2020-05-12 05:40 UTC | 2020-05-12 15:15 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Cloud experiencing intermittent issues with 2FA logins](https://rewindex.com/company/bitbucket/incidents/t37jpx6cgx9j.md) | major | 2020-05-12 03:00 UTC | 2020-05-12 10:04 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed event processing and notifications](https://rewindex.com/company/datadog/incidents/rwdmxp2rb059.md) | major | 2020-05-12 09:44 UTC | 2020-05-12 10:36 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Email delivery delays](https://rewindex.com/company/substack/incidents/mpmg98ch9mxf.md) | major | 2020-05-12 17:41 UTC | 2020-05-12 19:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay To Bmobile in Trinidad and Tobago](https://rewindex.com/company/twilio/incidents/1f5j44xrhgrt.md) | minor | 2020-05-12 00:06 UTC | 2020-05-12 01:43 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated rendering errors](https://rewindex.com/company/imgix/incidents/3jfvyrndrc3l.md) | minor | 2020-05-12 02:28 UTC | 2020-05-12 03:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A portion of Twilio inbound phone numbers in Singapore are not receiving calls](https://rewindex.com/company/twilio/incidents/s813h5dn1g0s.md) | minor | 2020-05-12 02:40 UTC | 2020-05-12 04:53 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA](https://rewindex.com/company/plivo/incidents/mxdhybq7fh0t.md) | minor | 2020-05-12 06:06 UTC | 2020-05-12 15:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA](https://rewindex.com/company/plivo/incidents/ph8z0rszd4qc.md) | minor | 2020-05-12 06:06 UTC | 2020-05-12 15:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/vp1rkvqrs58k.md) | minor | 2020-05-12 07:20 UTC | 2020-05-12 11:40 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/3b60wh9tq31w.md) | minor | 2020-05-12 07:20 UTC | 2020-05-12 11:40 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Alerting Delay](https://rewindex.com/company/mezmo/incidents/3xgc3p7gwkcn.md) | minor | 2020-05-12 10:15 UTC | 2020-05-12 10:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Oi Brazil Network](https://rewindex.com/company/twilio/incidents/st8mmszyb76q.md) | minor | 2020-05-12 12:40 UTC | 2020-05-12 13:59 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Issues with builds and uncached content](https://rewindex.com/company/netlify/incidents/dr7txtbr8ksl.md) | minor | 2020-05-12 12:40 UTC | 2020-05-12 12:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Iran](https://rewindex.com/company/twilio/incidents/f4hm4mf7vrs7.md) | minor | 2020-05-12 13:21 UTC | 2020-05-12 19:39 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated error rates](https://rewindex.com/company/sanity/incidents/8x884qdl0jzw.md) | minor | 2020-05-12 13:21 UTC | 2020-05-12 17:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/s0vldxg9bfyc.md) | minor | 2020-05-12 14:04 UTC | 2020-05-16 05:32 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated rendering errors](https://rewindex.com/company/imgix/incidents/f5rx38hqntyz.md) | minor | 2020-05-12 14:28 UTC | 2020-05-12 15:23 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Message processing delays for batches and mailing lists](https://rewindex.com/company/mailgun/incidents/jkrzpzd8jcf4.md) | minor | 2020-05-12 15:00 UTC | 2020-05-12 21:11 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Intermittent issues or delays processing incoming webhooks](https://rewindex.com/company/buildkite/incidents/qyy2bxv55cll.md) | minor | 2020-05-12 15:13 UTC | 2020-05-12 23:11 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Issue with some Static Rendition and Master Access MP4s](https://rewindex.com/company/mux/incidents/pt27lzbcz37p.md) | minor | 2020-05-12 15:25 UTC | 2020-05-13 19:43 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users on BT Internet service provider experience issues when accessing Canva](https://rewindex.com/company/canva/incidents/nmz4x6bk26yc.md) | minor | 2020-05-12 16:32 UTC | 2020-05-16 01:58 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/xnnd391mn4yd.md) | minor | 2020-05-12 17:10 UTC | 2020-05-12 23:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Asiacell in Iraq](https://rewindex.com/company/twilio/incidents/p2yhz10knmr5.md) | minor | 2020-05-12 20:09 UTC | 2020-05-14 01:39 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/mg7t7j498thv.md) | minor | 2020-05-12 20:19 UTC | 2020-05-12 22:00 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Ingestion Instability](https://rewindex.com/company/logrocket/incidents/vfwt9qy7sxn0.md) | minor | 2020-05-12 20:21 UTC | 2020-05-12 22:43 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing Delay](https://rewindex.com/company/mezmo/incidents/hw84m3vhqp8h.md) | minor | 2020-05-12 21:03 UTC | 2020-05-12 22:44 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Slack messages could not be properly sent to slack channels](https://rewindex.com/company/opsgenie/incidents/4rlgnhyc44xp.md) | minor | 2020-05-12 23:30 UTC | 2020-05-12 23:30 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Logdna.com is currently unavailable](https://rewindex.com/company/mezmo/incidents/13h6pz6vzr9z.md) | none | 2020-05-12 00:51 UTC | 2020-05-12 01:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Potential issue with dialing Portuguese Numbers.](https://rewindex.com/company/twilio/incidents/xk3yhzfj69cm.md) | none | 2020-05-12 16:15 UTC | 2020-05-12 17:48 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Website outage](https://rewindex.com/company/substack/incidents/6nz9dhbbt8yn.md) | none | 2020-05-12 23:30 UTC | 2020-05-12 23:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment- LATA 526- Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/9wypdxl0dsk6.md) | critical | 2020-05-11 20:17 UTC | 2020-05-12 11:37 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Intermittent periods of increased latency and request timeouts](https://rewindex.com/company/buildkite/incidents/h0vnx4gp7djx.md) | major | 2020-05-05 14:12 UTC | 2020-05-12 04:40 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Android Push Notification Errors](https://rewindex.com/company/mixpanel/incidents/vhn92nx3q9yz.md) | major | 2020-05-08 20:32 UTC | 2020-05-21 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza](https://rewindex.com/company/plivo/incidents/6mp3jxvd4592.md) | major | 2020-05-11 15:21 UTC | 2020-05-12 05:05 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS  failure towards a small subset of US & Canada longcode numbers.](https://rewindex.com/company/plivo/incidents/y4dv8skr0t16.md) | major | 2020-05-11 21:41 UTC | 2020-05-12 02:23 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Cron jobs pending](https://rewindex.com/company/render/incidents/cfn1wskwwntv.md) | major | 2020-05-11 23:45 UTC | 2020-05-12 00:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [External incident - Toll free number provider.](https://rewindex.com/company/sinch/incidents/xzkf2c5wffl5.md) | minor | 2020-05-08 22:13 UTC | 2020-05-18 11:24 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [JFrog Cloud Platform experiencing intermittent issues with Pipelines in US east 1 (N.Virginia) region](https://rewindex.com/company/jfrog/incidents/pd55f5d96xpg.md) | minor | 2020-05-11 06:40 UTC | 2020-05-16 11:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/d0xf7fm7bczq.md) | minor | 2020-05-11 07:58 UTC | 2020-05-12 11:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Fortaleza](https://rewindex.com/company/plivo/incidents/tg0pp52w6v0f.md) | minor | 2020-05-11 15:21 UTC | 2020-05-12 05:05 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [README.md files not rendering](https://rewindex.com/company/npm/incidents/7yg659w7bppz.md) | minor | 2020-05-11 17:43 UTC | 2020-05-12 12:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS failure towards a small subset of US & Canada longcode numbers.](https://rewindex.com/company/plivo/incidents/w4bdmwbrm55c.md) | minor | 2020-05-11 21:41 UTC | 2020-05-12 02:23 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [Issues Receiving Inbound SMS to US Numbers](https://rewindex.com/company/close/incidents/s7m2zqwdzyhb.md) | minor | 2020-05-11 22:59 UTC | 2020-05-12 02:26 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Problems retrieving Invoices and Receipts](https://rewindex.com/company/npm/incidents/yjqj6mrc6bj6.md) | none | 2020-05-06 14:02 UTC | 2020-05-13 17:06 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Viewing attachments causing errors in the browser for Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/yf4t2fvkhxzh.md) | none | 2020-05-11 19:31 UTC | 2020-05-12 03:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/1dvqrf853236.md) | maintenance | 2020-05-12 04:00 UTC | 2020-05-12 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/7xm600zx0wnv.md) | maintenance | 2020-05-12 06:01 UTC | 2020-05-12 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Longcode SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gvmk5tc7bqb1.md) | maintenance | 2020-05-12 07:00 UTC | 2020-05-12 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Maintenance - US - AT&T traffic](https://rewindex.com/company/sinch/incidents/p8655yqpwyyk.md) | maintenance | 2020-05-12 09:00 UTC | 2020-05-12 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/qqpvvcjn6cbx.md) | maintenance | 2020-05-12 10:01 UTC | 2020-05-12 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Megafon Russia - SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q0r57v101vj1.md) | maintenance | 2020-05-12 20:02 UTC | 2020-05-13 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/rjzkjl67f85g.md) | maintenance | 2020-05-12 22:00 UTC | 2020-05-12 23:00 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-05-12 (UTC) across 19 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-05-12
- Citation: Rewindex daily outage roundup, “Outages on May 12, 2020” (2020-05-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-05-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 12, 2020 (2020-05-12)](https://rewindex.com/outages/2020-05-12)`


---
Canonical: https://rewindex.com/outages/2020-05-12 · Markdown: https://rewindex.com/outages/2020-05-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:21.035Z