rewindex

Outages by dayMay 13, 2020

Outages on May 13, 2020

UTC day 2020-05-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started
6labelled major or critical
15vendors with a new incident
8still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 10 · No impact listed 2 · 14 maintenance

Incidents started this day 18

VendorIncidentImpactStartedResolvedStatus
HoneycombHoneycomb Ingest OutageCritical (1.3 h)resolved
BitbucketBitbucket site is downCritical (2.3 h)resolved
PyPI (Python Infrastructure)wiki.python.org unavailableCritical (1.2 h)resolved
GrammarlyText checking issuesMajor (2.7 h)resolved
Elastic CloudInvestigating possible issues with managing deployments in AWS us-east-1Major (1.8 h)resolved
HeapAppcues segment syncs may be delayedMajor (30 min)resolved
TwilioInbound calls to Spanish Numbers FailingMinor (1.0 h)resolved
SinchDelivery issues to a few destinationsMinor (22 min)resolved
Red Hat (incl. Quay.io)OpenShift clusters unable to fetch upgrade metadataMinor (9 min)resolved
TwilioInbound calls to Spanish numbers failingMinor (2.1 h)resolved
NetlifyIssues with Netlify DNS and wildcard certificatesMinor (1.6 h)resolved
BigCommerceAvailability issue with a subset of BigCommerce Control PanelsMinor (21 min)resolved
Linode (Akamai)Connectivity Issues - NewarkMinor (2.9 h)resolved
CircleCIIntermittent UI issues due to a Bitbucket service disruptionMinor (1.9 h)resolved
CircleCISome customers experiencing out of memory errors for unchanged buildsMinor (1.7 h)resolved
IterableWebhook Processing DelaysMinor (4.2 h)resolved
DNSimpleNetwork issue in Sydney data centerNo impact listed (3.2 h)resolved
BitbucketBitbucket Cloud Users Unable to Install Connect ApplicationsNo impact listed (13 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
MixpanelAndroid Push Notification ErrorsMajor (12 d)resolved
SinchExternal incident - Toll free number provider.Minor (10 d)resolved
JFrogJFrog Cloud Platform experiencing intermittent issues with Pipelines in US east 1 (N.Virginia) regionMinor (5 d)resolved
SinchDelivery issues - Asia Cell IraqMinor (4 d)resolved
MuxIssue with some Static Rendition and Master Access MP4sMinor (28 h)resolved
CanvaUsers on BT Internet service provider experience issues when accessing CanvaMinor (3 d)resolved
TwilioSMS Delivery Delays to Asiacell in IraqMinor (30 h)resolved
npmProblems retrieving Invoices and ReceiptsNo impact listed (7 d)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] Bouygues Telecom France SMS Carrier MaintenanceMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Shortcode SMS in USMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS in US : T-MobileMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMSMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - USA T-MobileMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - T-Mobile USMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - AT&T MexicoMaintenance (4.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - US-East (Newark)Maintenance (1.1 h)resolved
Twilio[Scheduled] SMS carrier partner maintenance to multiple networksMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Messaging MaintenanceMaintenance (1.0 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.9 Push Upgrade (Production Orgs)Maintenance (1.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Emergency Network Maintenance - US-East (Newark)Maintenance (2.2 h)resolved
Sinch[Scheduled] Planned Maintenance - Network upgrade between US3 and EU3Maintenance (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Honeycomb, Bitbucket, PyPI (Python Infrastructure), Grammarly, Elastic Cloud, Heap, Twilio, Sinch, Red Hat (incl. Quay.io), Netlify, BigCommerce, Linode (Akamai).

Cite this

18 vendor-reported incidents started on 2020-05-13 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

Title
Outages on May 13, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-05-13

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