CompaniesBigCommerceMonthly reportsMay 2020
BigCommerce in May 2020: incidents, uptime and changes
9incidents posted
0labelled major or critical
100%free of major/critical
98.63%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 10 h 8 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 8 · No impact listed 1
Incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability issue with a subset BigCommerce stores | Minor | 2.2 h | resolved | 05-01 | |
| DNS Resolution issue affecting a few stores | Minor | 1.8 h | resolved | 05-11 | |
| Availability issue with a subset of BigCommerce stores | Minor | 1.7 h | resolved | 05-12 | |
| Availability issue with a subset of BigCommerce Control Panels | Minor | 21 min | resolved | 05-13 | |
| Merchant Analytics Delay | No impact listed | 0 min | resolved | 05-20 | |
| Slow response times | Minor | 14 min | resolved | 05-23 | |
| Delayed delivery of webhooks to a subset of stores | Minor | 2.5 h | resolved | 05-24 | |
| Slow response times | Minor | 14 min | resolved | 05-30 | |
| Payment issue impacting a subset of stores | Minor | 1.1 h | resolved | 05-31 |
Maintenance 1
Show scheduled maintenance
Cite this
BigCommerce posted 9 status incidents in May 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in May 2020
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2020/05