BigCommerce: Merchant Analytics Delay
Timeline of updates
- resolved
Today (May 20th) Analytics reports were not getting updated. Merchants are able to access reports and see data till yesterday. This issue has been addressed. Merchants will start seeing delayed data for today trickle in and in next two to three hours, the processing would be caught up and all Analytics reports will be back to normal and show real-time data.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2020-05-20 17:27 UTC, resolved after 0 min, 1 update(s).
- Title
- Merchant Analytics Delay
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/t6y06kjbwxhz
BigCommerce profileRecent BigCommerce incidentsAll outages on May 20, 2020BigCommerce in May 2020MarkdownJSON