rewindex

Outages by dayMay 20, 2020

Outages on May 20, 2020

UTC day 2020-05-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
2labelled major or critical
16vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 10 · No impact listed 7 · 13 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
SquarespaceConnectivity IssuesCritical (0 min)resolved
SquarespaceLogin IssuesMajor (32 min)resolved
TwilioSMS Delivery Failures on a subset of messages sent to ChinaMinor (1.2 h)resolved
DatadogDelays in processing event monitorsMinor (5 min)resolved
SemaphoreIncreased error rates while starting Redis in Semaphore 2.0 jobsMinor (26 min)resolved
TwilioSMS non delivery to Airtel NigeriaMinor (59 min)resolved
Logz.ioSome customers in the might experience failures loading the applicationMinor (7 min)resolved
ConfluentTemporary unavailability of some partitions in basic Kafka clusters (Azure - South East Asia & West US2)Minor (33 min)resolved
TwilioSMS Delivery Issue for Registered Chinese Templates Towards China TelecomMinor (6.0 h)resolved
Lightstep (ServiceNow Cloud Observability)Root-Cause Analysis Page Is Experiencing IssuesMinor (8 min)resolved
Linode (Akamai)Connectivity Issues - NewarkMinor (5.3 h)resolved
MuxCertain thumbnail image requests returning 5xx errorsMinor (4.1 h)resolved
KeeperSlow loginNo impact listed (5 min)resolved
BigCommerceMerchant Analytics DelayNo impact listed (0 min)resolved
SubstackUnable to load webpagesNo impact listed (0 min)resolved
v0Delayed build processing timesNo impact listed (0 min)resolved
VercelDelayed build processing timesNo impact listed (0 min)resolved
New RelicAlert Notifications for EU RegionNo impact listed (0 min)resolved
SinchDelivery Issue US (ATT, Sprint, T-Mobile, Verizon)No impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in FortalezaMajor (3 d)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in FortalezaMinor (3 d)resolved
ConfluentHigh latency on confluent.cloud Metrics UIMinor (3 d)resolved
Red Hat (incl. Quay.io)OpenShift Cluster Manager incidentMinor (19 h)resolved
JFrogEmergency maintenace for Azure US EastMinor (16 h)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&TMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & MMS towards US & Canada phone numbersMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS & MMSMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - AT&T USMaintenance (6.0 h)resolved
Twilio[Scheduled] US MMS Carrier Partner MaintenanceMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMS & MMSMaintenance (2.0 h)resolved
Sinch[Scheduled] External Maintenance - US and Canada Long Number ProviderMaintenance (2.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - T-Mobile USMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging MaintenanceMaintenance (1.0 h)resolved
Coralogix[Scheduled] Immediate alerts maintenanceMaintenance (7.0 h)resolved
Stitch[Scheduled] Database MaintenanceMaintenance (31 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Squarespace, Twilio, Datadog, Semaphore, Logz.io, Confluent, Lightstep (ServiceNow Cloud Observability), Linode (Akamai), Mux, Keeper, BigCommerce, Substack.

Cite this

19 vendor-reported incidents started on 2020-05-20 (UTC) across 16 vendors, 2 labelled major or critical by the vendor.

Title
Outages on May 20, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-05-20

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