rewindex

Outages by dayApril 17, 2020

Outages on April 17, 2020

UTC day 2020-04-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
3labelled major or critical
11vendors with a new incident
7still open from earlier days

By vendor label: Critical 2 · Major 1 · Minor 11 · No impact listed 5 · 5 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
InfluxData (InfluxDB Cloud)WebUI logins fail to completeCritical (1.8 h)resolved
BandwidthBandwidth Local Market Impairment -LATA 540 - El Paso, TXCritical (6.4 h)resolved
RenderSSL errors on some static sitesMajor (1.6 h)resolved
BitbucketBitbucket webhooks may be delayedMinor (2.4 h)resolved
TwilioNotify - Failures of some broadcast notificationsMinor (1.2 h)resolved
TwilioMessages delivery delays to Indonesia TelkomselMinor (52 min)resolved
TwilioFlex Insight - delay in data refreshing in the past 3 hoursMinor (2.1 h)resolved
npm"Service Unavailable" For some website users.Minor (50 min)resolved
PlivoFailures on all inbound and outbound MMS towards US & Canada phone numbersMinor (197 d)resolved
MessageBird (Bird)Impact to WhatsApp traffic on API and InboxMinor (30 min)resolved
New RelicInsights Dashboards UI/Alerts Unavailable for US RegionMinor (14 min)resolved
PlivoMinor failures on inbound Toll-Free SMS towards US & Canada phone numbersMinor (5.2 h)resolved
PlivoMinor failures on inbound Toll-Free SMS towards US & Canada phone numbersMinor (5.2 h)resolved
TwilioSMS delivery delays to Airtel subscribers in NigeriaMinor (3.5 h)resolved
JiraExperienced failures on view pages on Jira Core, Jira Software and Jira Service DeskNo impact listed (42 min)resolved
TwilioElevated rates of latency and Failures on some Flex and Programable Chat API requestsNo impact listed (0 min)resolved
Bunny.netStorage Connectivity IssueNo impact listed (0 min)resolved
New RelicInsights, Logs, New Relic One and Alert irregularities UI for US RegionNo impact listed (1.2 h)resolved
PlivoFailures on all inbound and outbound MMS towards US & Canada phone numbersNo impact listed (1.6 h)resolved

Still open from earlier days 7

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA: 220 (Pleasantville, NJ)Critical (13 h)resolved
Red Hat (incl. Quay.io)Multi-site incidentMajor (6.5 h)resolved
TwilioElevated errors in FlexMinor (12 h)resolved
TwilioSome inbound calls to Panama numbers failingMinor (14 h)resolved
TwilioErrors updating Programmable Wireless SIMs with ICCIDs beginning in 8901240* activated before 4/13Minor (3.5 h)resolved
PlivoMinor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor (12 h)resolved
PlivoMinor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor (12 h)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Twilio[Scheduled] Programmable Wireless Extended Maintenance - SIM's in 'updating`Maintenance (15 h)resolved
Plivo[Scheduled] Scheduled Maintenance: Service degradation on Plivo MMSMaintenance (3.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Emergency Network Maintenance - US-West (Fremont)Maintenance (59 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: InfluxData (InfluxDB Cloud), Bandwidth, Render, Bitbucket, Twilio, npm, Plivo, MessageBird (Bird), New Relic, Jira, Bunny.net.

Cite this

19 vendor-reported incidents started on 2020-04-17 (UTC) across 11 vendors, 3 labelled major or critical by the vendor.

Title
Outages on April 17, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-04-17

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