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Twilio: Elevated rates of latency and Failures on some Flex and Programable Chat API requests

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We were witnessing two spikes of elevated failure and latency rates on some Flex related API requests. The issue has been identified and resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-04-17 05:00 UTC, resolved after 0 min, 1 update(s).

Title
Elevated rates of latency and Failures on some Flex and Programable Chat API requests
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/2b2fktjx14rc

Twilio profileRecent Twilio incidentsAll outages on April 17, 2020Twilio in April 2020MarkdownJSON