# Twilio: Elevated rates of latency and Failures on some Flex and Programable Chat API requests

> Twilio status incident “Elevated rates of latency and Failures on some Flex and Programable Chat API requests” on 2020-04-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2b2fktjx14rc
Last updated: 2020-04-17T05:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-17 05:00 UTC · Resolved: 2020-04-17 05:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2b2fktjx14rc](https://status.twilio.com/incidents/2b2fktjx14rc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-04-17 05:00 UTC: We were witnessing two spikes of elevated failure and latency rates on some Flex related API requests. The issue has been identified and resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-04-17 05:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2b2fktjx14rc
- Citation: Twilio, “Elevated rates of latency and Failures on some Flex and Programable Chat API requests” (2020-04-17 05:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2b2fktjx14rc (CC BY 4.0).
- Markdown link: `[Twilio: Elevated rates of latency and Failures on some Flex and Programable Chat API requests (2020-04-17)](https://rewindex.com/company/twilio/incidents/2b2fktjx14rc)`


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Canonical: https://rewindex.com/company/twilio/incidents/2b2fktjx14rc · Markdown: https://rewindex.com/company/twilio/incidents/2b2fktjx14rc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2b2fktjx14rc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:14.181Z