# Outages on April 17, 2020 (UTC)

> 19 incidents started on April 17, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (InfluxData (InfluxDB Cloud), Bandwidth, Render); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-04-17
Last updated: 2020-04-24T17:27:00Z

- Incidents started: 19 (major/critical: 3, other: 16) across 11 vendors
- Still open from earlier days: 7 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: critical 2, major 1, minor 11, none 5
- Previous day with incidents: [2020-04-16](https://rewindex.com/outages/2020-04-16.md) · Next: [2020-04-18](https://rewindex.com/outages/2020-04-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [WebUI logins fail to complete](https://rewindex.com/company/influxdata/incidents/g8fr8gjcmvk3.md) | critical | 2020-04-17 03:31 UTC | 2020-04-17 05:21 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment -LATA 540 - El Paso, TX](https://rewindex.com/company/bandwidth/incidents/2fr2db13wqqk.md) | critical | 2020-04-17 05:48 UTC | 2020-04-17 12:14 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [SSL errors on some static sites](https://rewindex.com/company/render/incidents/b1tnw3mt1q2c.md) | major | 2020-04-17 15:34 UTC | 2020-04-17 17:10 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket webhooks may be delayed](https://rewindex.com/company/bitbucket/incidents/5rx276prwr87.md) | minor | 2020-04-17 00:35 UTC | 2020-04-17 02:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Notify - Failures of some broadcast notifications](https://rewindex.com/company/twilio/incidents/162fqj8c559x.md) | minor | 2020-04-17 10:30 UTC | 2020-04-17 11:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messages delivery delays to Indonesia Telkomsel](https://rewindex.com/company/twilio/incidents/yv553pf50fh4.md) | minor | 2020-04-17 10:48 UTC | 2020-04-17 11:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Insight - delay in data refreshing in the past 3 hours](https://rewindex.com/company/twilio/incidents/f2n7zx37sv2t.md) | minor | 2020-04-17 13:46 UTC | 2020-04-17 15:52 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | ["Service Unavailable" For some website users.](https://rewindex.com/company/npm/incidents/vsg579v70rc5.md) | minor | 2020-04-17 17:19 UTC | 2020-04-17 18:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failures on all inbound and outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/4c628jnvt323.md) | minor | 2020-04-17 17:27 UTC | 2020-10-31 19:03 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Impact to WhatsApp traffic on API and Inbox](https://rewindex.com/company/messagebird-bird/incidents/g8tg375fnwcx.md) | minor | 2020-04-17 17:38 UTC | 2020-04-17 18:08 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Insights Dashboards UI/Alerts Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl.md) | minor | 2020-04-17 19:12 UTC | 2020-04-17 19:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/w7c1v3jbk0vh.md) | minor | 2020-04-17 20:01 UTC | 2020-04-18 01:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nvqtf40m6c85.md) | minor | 2020-04-17 20:01 UTC | 2020-04-18 01:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Airtel subscribers in Nigeria](https://rewindex.com/company/twilio/incidents/xn27mnj1vct0.md) | minor | 2020-04-17 20:31 UTC | 2020-04-18 00:02 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Experienced failures on view pages on Jira Core, Jira Software and Jira Service Desk](https://rewindex.com/company/jira/incidents/n7f3vsprjk12.md) | none | 2020-04-17 03:46 UTC | 2020-04-17 04:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated rates of latency and Failures on some Flex and Programable Chat API requests](https://rewindex.com/company/twilio/incidents/2b2fktjx14rc.md) | none | 2020-04-17 05:00 UTC | 2020-04-17 05:00 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Storage Connectivity Issue](https://rewindex.com/company/bunny-net/incidents/2xp8mtkz1gr8.md) | none | 2020-04-17 09:00 UTC | 2020-04-17 09:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Insights, Logs, New Relic One and Alert irregularities UI for US Region](https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v.md) | none | 2020-04-17 17:09 UTC | 2020-04-17 18:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failures on all inbound and outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/m7ptj80ml0kf.md) | none | 2020-04-17 17:27 UTC | 2020-04-17 19:03 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 220 (Pleasantville, NJ)](https://rewindex.com/company/bandwidth/incidents/8q5fpgb0tv4m.md) | critical | 2020-04-16 22:10 UTC | 2020-04-17 10:40 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Multi-site incident](https://rewindex.com/company/red-hat/incidents/zfb3btcj38l7.md) | major | 2020-04-16 23:16 UTC | 2020-04-17 05:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated errors in Flex](https://rewindex.com/company/twilio/incidents/9y2y5btl9yvl.md) | minor | 2020-04-16 19:13 UTC | 2020-04-17 06:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some inbound calls to Panama numbers failing](https://rewindex.com/company/twilio/incidents/fs9dzp7kv458.md) | minor | 2020-04-16 19:48 UTC | 2020-04-17 10:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors updating Programmable Wireless SIMs with ICCIDs beginning in 8901240\* activated before 4/13](https://rewindex.com/company/twilio/incidents/3p2my32d7ppq.md) | minor | 2020-04-16 20:35 UTC | 2020-04-17 00:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJ](https://rewindex.com/company/plivo/incidents/r355rffxf8xg.md) | minor | 2020-04-16 22:29 UTC | 2020-04-17 10:42 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJ](https://rewindex.com/company/plivo/incidents/k7wptrzgnpfl.md) | minor | 2020-04-16 22:29 UTC | 2020-04-17 10:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/pcbkrdh7w5tm.md) | maintenance | 2020-04-17 02:01 UTC | 2020-04-17 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/c90z5cydr1y1.md) | maintenance | 2020-04-17 04:01 UTC | 2020-04-17 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Programmable Wireless Extended Maintenance - SIM's in 'updating\`](https://rewindex.com/company/twilio/incidents/v687yyvb3vpy.md) | maintenance | 2020-04-17 04:01 UTC | 2020-04-17 19:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance: Service degradation on Plivo MMS](https://rewindex.com/company/plivo/incidents/6p4wr0yt1ql2.md) | maintenance | 2020-04-17 07:30 UTC | 2020-04-17 10:30 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Emergency Network Maintenance - US-West (Fremont)](https://rewindex.com/company/linode-akamai/incidents/hfsj1q5cmqcn.md) | maintenance | 2020-04-17 10:01 UTC | 2020-04-17 11:00 UTC | resolved |

## Cite this

19 vendor-reported incidents started on 2020-04-17 (UTC) across 11 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-04-17
- Citation: Rewindex daily outage roundup, “Outages on April 17, 2020” (2020-04-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 17, 2020 (2020-04-17)](https://rewindex.com/outages/2020-04-17)`


---
Canonical: https://rewindex.com/outages/2020-04-17 · Markdown: https://rewindex.com/outages/2020-04-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:53.196Z