Outages by dayApril 16, 2020

Outages on April 16, 2020

UTC day 2020-04-16 (Apr 16, 2020, 00:00 to Apr 16, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

4labelled major or critical

17vendors with a new incident

7still open from earlier days

By vendor label: Critical 2 · Major 2 · Minor 17 · No impact listed 5 · 9 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Increased error rates on registry.redhat.io	Critical	15:58	19:04 (3.1 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA: 220 (Pleasantville, NJ)	Critical	22:10	Apr 17, 2020, 10:40 (13 h)	resolved
Bitrise	Builds Aborting with “Lost connection to build agent”	Major	09:59	10:29 (30 min)	resolved
Red Hat (incl. Quay.io)	Multi-site incident	Major	23:16	Apr 17, 2020, 05:44 (6.5 h)	resolved
Twilio	SMS Delivery Issue To Vodafone Egypt	Minor	01:24	03:01 (1.6 h)	resolved
Linode (Akamai)	Connectivity Issues - Multiple Data Centers	Minor	07:11	10:57 (3.8 h)	resolved
CircleCI	Pipelines Page Inaccessible (500 Error)	Minor	07:30	07:30 (0 min)	resolved
Box	[Minor] Issue with degradation to Public API, Uploads and Downloads	Minor	11:15	13:14 (2.0 h)	resolved
CircleCI	Git Checkout Errors	Minor	11:50	11:50 (0 min)	resolved
npm	503 Errors when uploading new packages	Minor	13:30	17:31 (4.0 h)	resolved
Coralogix	Data ingestion delay - Companies with plans 10GB-100GB are experiencing 35 minutes delay	Minor	14:35	15:03 (28 min)	resolved
Logz.io	Data Ingestions Delays	Minor	16:11	16:44 (33 min)	resolved
Twilio	Message delivery days to Tanzania Airtel handsets	Minor	16:44	19:35 (2.9 h)	resolved
imgix	Delay in purge requests	Minor	17:45	18:27 (42 min)	resolved
Twilio	Copilot Page Redirecting to Blank Page in Some Accounts	Minor	18:07	18:44 (37 min)	resolved
Twilio	Elevated errors in Flex	Minor	19:13	Apr 17, 2020, 06:58 (12 h)	resolved
Twilio	Some inbound calls to Panama numbers failing	Minor	19:48	Apr 17, 2020, 10:13 (14 h)	resolved
Twilio	Errors updating Programmable Wireless SIMs with ICCIDs beginning in 8901240* activated before 4/13	Minor	20:35	Apr 17, 2020, 00:04 (3.5 h)	resolved
Plivo	Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJ	Minor	22:29	Apr 17, 2020, 10:42 (12 h)	resolved
Plivo	Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJ	Minor	22:29	Apr 17, 2020, 10:42 (12 h)	resolved
Monday.com	Investigating issues with our automations	Minor	22:44	23:15 (31 min)	resolved
Harness	Application Slowness	No impact listed	07:50	10:16 (2.4 h)	resolved
Twilio	Some Programmable Wireless SIMs may show an incorrect status	No impact listed	12:00	12:00 (0 min)	resolved
v0	Elevated build error rates	No impact listed	15:30	15:30 (0 min)	resolved
Vercel	Elevated build error rates	No impact listed	15:30	15:30 (0 min)	resolved
SparkPost	Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)	No impact listed	19:45	19:45 (0 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Postman	Elevated error rates	Major	Apr 15, 2020, 07:28	05:21 (22 h)	resolved
Twilio	Some Programmable Wireless SIMs stuck in updating state due to provider maintenance	Major	Apr 15, 2020, 18:10	00:28 (6.3 h)	resolved
Amplitude	Batch Data Collection Downtime	Major	Apr 15, 2020, 23:50	01:48 (2.0 h)	resolved
Twilio	Some customers having trouble with toll-free Verified Caller ID in Console	Minor	Apr 15, 2020, 17:24	02:15 (8.8 h)	resolved
Iterable	API ingestion delays for a small subset of customers	Minor	Apr 15, 2020, 19:31	02:46 (7.3 h)	resolved
Bandwidth	Bandwidth Dashboard issues	Minor	Apr 15, 2020, 23:09	02:11 (3.0 h)	resolved
Typeform	Webhooks "View Deliveries"	No impact listed	Apr 9, 2020, 10:13	Apr 20, 2020, 09:36 (11 d)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada	Maintenance	04:01	06:59 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:01	07:00 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Long number MMS	Maintenance	04:01	07:00 (3.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	04:01	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	11:00 (7.0 h)	resolved
Twilio	[Scheduled] Programmable Wireless Extended Maintenance - SIM's in 'updating`	Maintenance	07:01	19:00 (12 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Connect.redhat.com Schedule Maintenance	Maintenance	14:57	14:57 (0 min)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Connect.redhat.com Scheduled Maintenance	Maintenance	15:04	23:10 (8.1 h)	resolved
Dropbox Sign	[Scheduled] HelloWorks Product Update	Maintenance	18:00	19:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Bandwidth, Bitrise, Twilio, Linode (Akamai), CircleCI, Box, npm, Coralogix, Logz.io, imgix, Plivo.

Cite this

26 vendor-reported incidents started on 2020-04-16 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

Title: Outages on April 16, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-04-16 00:00 UTC
URL: https://rewindex.com/outages/2020-04-16

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