SparkPost: Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)
Timeline of updates
- resolved
We are experiencing an elevated level of API and UI errors and latency for the Events APIs for all SparkPost and SparkPost Enterprise customers (EXCLUDING Transmissions API and SMTP injection API). Please retry any 5xx error. Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.
From SparkPost’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sparkpost.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by SparkPost, started 2020-04-16 19:45 UTC, resolved after 0 min, 1 update(s).
- Title
- Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)
- Vendor
- SparkPost
- Date
- URL
- https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8
SparkPost profileRecent SparkPost incidentsAll outages on April 16, 2020SparkPost in April 2020MarkdownJSON