# SparkPost: Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)” on 2020-04-16: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8
Last updated: 2020-04-16T19:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-16 19:45 UTC · Resolved: 2020-04-16 19:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/751pxw0wrdz8](https://status.sparkpost.com/incidents/751pxw0wrdz8)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-04-16 19:45 UTC: We are experiencing an elevated level of API and UI errors and latency for the Events APIs for all SparkPost and SparkPost Enterprise customers (EXCLUDING Transmissions API and SMTP injection API). Please retry any 5xx error. Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SparkPost, started 2020-04-16 19:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8
- Citation: SparkPost, “Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)” (2020-04-16 19:45 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8 (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only) (2020-04-16)](https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8 · Markdown: https://rewindex.com/company/sparkpost/incidents/751pxw0wrdz8.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/751pxw0wrdz8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:17.457Z