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Twilio: Accounts with JPY as currency cannot open support plans page

MinorStatus: resolvedStarted Resolved (14 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Our engineers have identified the fix for the issue impacting accounts with JPY currency being unable to access the support plans page. We will be reaching out to affected customers directly.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-04-02 09:24 UTC, resolved after 14 h, 1 update(s).

Title
Accounts with JPY as currency cannot open support plans page
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/37pw88pzm8b8

Twilio profileRecent Twilio incidentsAll outages on April 2, 2020Twilio in April 2020MarkdownJSON