Outages by dayApril 3, 2020

Outages on April 3, 2020

UTC day 2020-04-03 (Apr 3, 2020, 00:00 to Apr 3, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started

2labelled major or critical

8vendors with a new incident

10still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 7 · No impact listed 4 · 2 maintenance

Incidents started this day 13

Vendor	Incident	Impact	Started	Resolved	Status
BigCommerce	Availability issues with BigCommerce stores	Critical	22:03	22:25 (22 min)	resolved
BigCommerce	Import and export issue	Major	18:39	19:12 (33 min)	resolved
Twilio	Outbound SMS delivery for domestic registered senderID failing toward XL in Indonesia	Minor	00:38	01:38 (1.0 h)	resolved
New Relic	Synthetics Alerts Missing for US Region	Minor	03:13	03:36 (23 min)	resolved
Twilio	Outbound SMS Delivery Failures to Mauritania	Minor	07:56	14:56 (7.0 h)	resolved
Twilio	Inbound calls failing intermittently to a subset of Twilio Belgium numbers.	Minor	15:07	20:08 (5.0 h)	resolved
Twilio	Delays with processing account balance changes for some customers	Minor	16:50	18:41 (1.9 h)	resolved
Mux	Intermittent playback issues for streams	Minor	19:23	Apr 5, 2020, 01:28 (30 h)	resolved
MessageBird (Bird)	SMS processing delays	Minor	19:50	Apr 4, 2020, 01:02 (5.2 h)	resolved
Discord	Impacted availability - sending messages, logging in, all functions	No impact listed	07:28	08:36 (1.1 h)	resolved
MessageBird (Bird)	Intermittent delays on WhatsApp inbound traffic	No impact listed	09:05	10:37 (1.5 h)	resolved
Cloudinary	Delays in CDN logs - Partial bandwidth count and delayed billing	No impact listed	16:57	Apr 9, 2020, 09:24 (6 d)	resolved
JFrog	503 errors in AWS USE1 region	No impact listed	17:22	19:24 (2.0 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	Delivery delay on Inbound & Outbound Short-Code SMS in US towards Sprint phone numbers	Minor	Mar 27, 2020, 00:16	Apr 27, 2020, 01:49 (31 d)	resolved
RevenueCat	Apple Sandbox Environment Instability	Minor	Mar 27, 2020, 17:21	Apr 22, 2020, 18:40 (26 d)	resolved
Stitch	Transient Redshift Loading Errors	Minor	Apr 1, 2020, 22:22	12:38 (38 h)	resolved
Heap	Temporary data latency	Minor	Apr 2, 2020, 04:07	08:52 (29 h)	resolved
RubyGems.org	DNS resolution errors for some users	Minor	Apr 2, 2020, 16:15	21:33 (29 h)	resolved
Linode (Akamai)	Block Storage Emergency Maintenance: US-East (Newark)	Minor	Apr 2, 2020, 20:20	21:08 (25 h)	resolved
DNSimple	Issues with name servers in the San Jose, California (SV1) region	Minor	Apr 2, 2020, 22:40	00:02 (1.4 h)	resolved
Linode (Akamai)	US-Central (Dallas) Linode Kubernetes Engine	Minor	Apr 2, 2020, 23:00	03:00 (4.0 h)	resolved
Figma	Reports of service disruption	No impact listed	Apr 1, 2020, 07:59	Apr 9, 2020, 22:54 (9 d)	resolved
Cloudinary	Some images might be broken when upgrading the Wordpress plugin from v1 to v2	No impact listed	Apr 2, 2020, 12:25	Apr 4, 2020, 21:08 (2 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] AT&T Mexico - SMS Carrier Maintenance	Maintenance	06:00	12:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: BigCommerce, Twilio, New Relic, Mux, MessageBird (Bird), Discord, Cloudinary, JFrog.

Cite this

13 vendor-reported incidents started on 2020-04-03 (UTC) across 8 vendors, 2 labelled major or critical by the vendor.

Title: Outages on April 3, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-04-03 00:00 UTC
URL: https://rewindex.com/outages/2020-04-03

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