Outages by dayOctober 22, 2019

Outages on October 22, 2019

UTC day 2019-10-22 (Oct 22, 2019, 00:00 to Oct 22, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started

9labelled major or critical

28vendors with a new incident

3still open from earlier days

By vendor label: Critical 4 · Major 5 · Minor 16 · No impact listed 14 · 8 maintenance

Incidents started this day 39

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	oss.sonatype.org is down	Critical	19:42	19:57 (15 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	21:48	22:11 (23 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	22:26	22:39 (13 min)	resolved
CircleCI	Drop in number of running workflows	Critical	22:52	23:25 (33 min)	resolved
Expo	Push notification outage	Major	00:09	01:14 (1.1 h)	resolved
Shopify	Storefront, Admin and Checkout down for some stores	Major	01:03	01:27 (24 min)	resolved
PyPI (Python Infrastructure)	PyPI Intermittent Outages	Major	12:22	13:16 (54 min)	resolved
Shopify	The Admin is not loading correctly for some stores	Major	14:09	16:06 (1.9 h)	resolved
Unbounce	App.unbounce.com and Image Library are Intermittently Not Available	Major	20:06	Oct 23, 2019, 04:28 (8.4 h)	resolved
Plivo	Intermittent failures on endpoint calls and SIP registration	Minor	15:29	16:07 (38 min)	resolved
BigCommerce	Payment Connectivity Issue For Subset Of Stores	Minor	15:56	17:32 (1.6 h)	resolved
QuickBooks Online	Some customers are unable to login or access Intuit products	Minor	16:13	Oct 24, 2019, 20:27 (2 d)	resolved
Greenhouse	Intermittent Greenhouse Recruiting and Greenhouse Onboarding Errors	Minor	16:41	Oct 23, 2019, 19:57 (27 h)	resolved
Unbounce	Chat Support Currently Unavailable	Minor	16:56	18:02 (1.1 h)	resolved
Twilio	SMS delivery degradation towards Egypt Orange	Minor	18:46	21:59 (3.2 h)	resolved
GitHub Copilot	Incident on 2019-10-22 18:51 UTC	Minor	18:51	22:31 (3.7 h)	resolved
GitHub	Incident on 2019-10-22 18:51 UTC	Minor	18:51	22:31 (3.7 h)	resolved
CircleCI	New Onboarding & Pipelines Experiences inaccessible for some users	Minor	19:50	20:27 (37 min)	resolved
Close	Issue uploading and accessing files	Minor	19:54	Oct 23, 2019, 03:01 (7.1 h)	resolved
Shopify	Themes not installing to some shops, problems with downloading shipping labels	Minor	20:13	Oct 23, 2019, 03:07 (6.9 h)	resolved
Plivo	Call failures on inbound voice & sms towards Denmark phone numbers	Minor	20:53	22:54 (2.0 h)	resolved
Shopify	Problems logging into Shopify accounts	Minor	21:19	22:43 (1.4 h)	resolved
Sinch	Delivery Issue Singapore - Singtel, Starhub and Mobile One.	Minor	22:00	23:42 (1.7 h)	resolved
PandaDoc	PandaDoc App Loading Slowly Due to AWS Errors	Minor	23:05	Oct 23, 2019, 01:34 (2.5 h)	resolved
Twilio	Problems reaching api.twilio.com	Minor	23:17	Oct 23, 2019, 02:53 (3.6 h)	resolved
Optimizely	Deployment Issues are been experienced on Paas Portal	No impact listed	01:55	09:45 (7.8 h)	resolved
Mixpanel	Funnels not loading	No impact listed	02:14	05:34 (3.3 h)	resolved
Klaviyo	Email Deliverability Issues	No impact listed	10:43	Oct 23, 2019, 13:28 (27 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 224 (Newark, NJ)	No impact listed	15:47	15:47 (0 min)	resolved
Stitch	UI Redirection Issue	No impact listed	16:37	17:26 (49 min)	resolved
Dialpad	Support Chat Unavailable on some pages	No impact listed	17:14	17:28 (14 min)	resolved
Snyk	Intermittent DNS issue	No impact listed	17:14	Oct 23, 2019, 05:41 (12 h)	resolved
Trello	Attachments, avatars, and board backgrounds may not be loading	No impact listed	19:38	Oct 23, 2019, 04:46 (9.1 h)	resolved
Aptible	AWS Intermittent DNS Resolution Errors	No impact listed	20:39	Oct 23, 2019, 07:43 (11 h)	resolved
Confluence	Intermittent DNS Resolution Errors	No impact listed	22:32	Oct 23, 2019, 04:02 (5.5 h)	resolved
Jira	Intermittent DNS Resolution Errors	No impact listed	22:32	Oct 23, 2019, 04:02 (5.5 h)	resolved
Trello	Intermittent DNS Resolution Errors	No impact listed	22:32	Oct 23, 2019, 04:02 (5.5 h)	resolved
Bitbucket	Intermittent DNS Resolution Errors	No impact listed	22:32	Oct 23, 2019, 04:02 (5.5 h)	resolved
Optimizely	DXC Service deployments are currently experiencing intermittent issues	No impact listed	22:52	Oct 24, 2019, 02:55 (28 h)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Shopify	Network connectivity issues with some Wind 3, Fastweb and TIM customers from Italy	Minor	Oct 21, 2019, 17:47	Oct 25, 2019, 14:53 (4 d)	resolved
Confluence	Intermittent import/export errors for Jira and Confluence	No impact listed	Oct 17, 2019, 00:48	Oct 23, 2019, 23:02 (7 d)	resolved
Jira	Intermittent import/export errors for Jira and Confluence	No impact listed	Oct 17, 2019, 00:48	Oct 23, 2019, 23:02 (7 d)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards US & Canada phone numbers	Maintenance	02:00	11:00 (9.0 h)	resolved
Twilio	[Scheduled] AT&T US SMS Carrier Maintenance	Maintenance	02:00	11:00 (9.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - DFW Data Center	Maintenance	04:00	05:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 344 - Saginaw, MI	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 526 - Fort Smith, AR	Maintenance	05:00	06:30 (1.5 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance.	Maintenance	17:00	18:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - AP-West (Mumbai)	Maintenance	19:00	20:00 (1.0 h)	resolved
Twilio	[Scheduled] Tele2 - Russia SMS carrier maintenance Oct 22 14:00 - Oct 22 18:00 PDT	Maintenance	21:00	Oct 23, 2019, 01:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, CircleCI, Expo, Shopify, PyPI (Python Infrastructure), Unbounce, Plivo, BigCommerce, QuickBooks Online, Greenhouse, Twilio, GitHub Copilot.

Cite this

39 vendor-reported incidents started on 2019-10-22 (UTC) across 28 vendors, 9 labelled major or critical by the vendor.

Title: Outages on October 22, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-10-22 00:00 UTC
URL: https://rewindex.com/outages/2019-10-22

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