CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Some customers are unable to login or access Intuit products
Timeline of updates
- resolved
The issue that was causing some customer to not access Intuit sites should be resolved at this point. The issue stemmed from a DNS issue that cuased different Intuit websites to not load when accessed through different Internet Service Providers. If you are still having issues accessing the site, please follow this article on steps to help resolve the issue. https://quickbooks.intuit.com/learn-support/en-us/general-login/can-t-access-the-sign-in-page/00/186118 (opens in new tab)
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-10-22 16:13 UTC, resolved after 2 d, 1 update(s).
- Title
- Some customers are unable to login or access Intuit products
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/yw4c8x1ymzck
QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on October 22, 2019QuickBooks Online in October 2019MarkdownJSON