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CompaniesBigCommerceMonthly reportsOctober 2019

BigCommerce in October 2019: incidents, uptime and changes

11incidents posted
0labelled major or critical
100%free of major/critical
99.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 6 h 3 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 2

Incidents 11

IncidentImpactStartedDurationStatusDay
Slow response timesMinor53 minresolved10-02
Search and Faceted Search Unavailable or SlowMinor52 minresolved10-04
Availability issues with BigCommerce storesMinor28 minresolved10-08
Slow response timesMinor5 minresolved10-09
Slow response timesNo impact listed0 minresolved10-10
Search and Faceted Search Unavailable or SlowMinor20 minresolved10-11
Slow response times for a small subset of storesMinor14 minresolved10-11
Slow response times for a small subset of storesMinor55 minresolved10-18
Slow response time for a subset of storesNo impact listed0 minresolved10-19
Issues with cart on a subset of storesMinor40 minresolved10-21
Payment Connectivity Issue For Subset Of StoresMinor1.6 hresolved10-22

Maintenance 1

Show scheduled maintenance

Cite this

BigCommerce posted 11 status incidents in October 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in October 2019
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2019/10

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