# BigCommerce in October 2019: incidents, uptime and changes

> BigCommerce in October 2019: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2019/10
Last updated: 2019-11-01T00:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 9, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.18% free of any incident; outage time 0 min, incident time 6 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2019](https://rewindex.com/company/bigcommerce/2019/09.md) · Next: [November 2019](https://rewindex.com/company/bigcommerce/2019/11.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/wn946cx2z8zw.md) | minor | 2019-10-02 16:37 UTC | 2019-10-02 17:30 UTC | 53 min | resolved |
| [Search and Faceted Search Unavailable or Slow](https://rewindex.com/company/bigcommerce/incidents/jrzn4mph32xr.md) | minor | 2019-10-04 16:37 UTC | 2019-10-04 17:29 UTC | 52 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/mbbjy058j26z.md) | minor | 2019-10-08 19:40 UTC | 2019-10-08 20:08 UTC | 28 min | resolved |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/fnl9rm9z8xsb.md) | minor | 2019-10-09 16:49 UTC | 2019-10-09 16:54 UTC | 5 min | resolved |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj.md) | none | 2019-10-10 22:55 UTC | 2019-10-10 22:55 UTC | 0 min | resolved |
| [Search and Faceted Search Unavailable or Slow](https://rewindex.com/company/bigcommerce/incidents/kt3jgych8780.md) | minor | 2019-10-11 15:12 UTC | 2019-10-11 15:32 UTC | 20 min | resolved |
| [Slow response times for a small subset of stores](https://rewindex.com/company/bigcommerce/incidents/5n0fw34225hv.md) | minor | 2019-10-11 16:23 UTC | 2019-10-11 16:37 UTC | 14 min | resolved |
| [Slow response times for a small subset of stores](https://rewindex.com/company/bigcommerce/incidents/r1kbg5068hzc.md) | minor | 2019-10-18 23:42 UTC | 2019-10-19 00:37 UTC | 55 min | resolved |
| [Slow response time for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/gbyh5vz3nhqn.md) | none | 2019-10-19 09:40 UTC | 2019-10-19 09:40 UTC | 0 min | resolved |
| [Issues with cart on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/gh4bq734wmkf.md) | minor | 2019-10-21 20:21 UTC | 2019-10-21 21:01 UTC | 40 min | resolved |
| [Payment Connectivity Issue For Subset Of Stores](https://rewindex.com/company/bigcommerce/incidents/hjmdsc418q0s.md) | minor | 2019-10-22 15:56 UTC | 2019-10-22 17:32 UTC | 1.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Scheduled\] PayPal Planned Maintenance](https://rewindex.com/company/bigcommerce/incidents/hhjmzkhpn7p9.md) | maintenance | 2019-10-18 05:00 UTC | 2019-10-18 05:15 UTC | 15 min | resolved |

## Cite this

BigCommerce posted 11 status incidents in October 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2019/10
- Citation: BigCommerce, “BigCommerce in October 2019” (2019-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2019/10 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in October 2019 (2019-10-01)](https://rewindex.com/company/bigcommerce/2019/10)`


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Canonical: https://rewindex.com/company/bigcommerce/2019/10 · Markdown: https://rewindex.com/company/bigcommerce/2019/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:23.287Z