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Outages by dayOctober 21, 2019

Outages on October 21, 2019

UTC day 2019-10-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

12incidents started
3labelled major or critical
10vendors with a new incident
2still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 6 · No impact listed 3 · 5 maintenance

Incidents started this day 12

VendorIncidentImpactStartedResolvedStatus
Elastic CloudIssues creating new deployments and displaying pricing pageCritical (3.5 h)resolved
LeverLever users encountering "Disconnected, attempting to reconnect" error messageMajor (29 min)resolved
BuildkiteGraphs not loading on the pipelines pageMajor (6 min)resolved
TwilioSMS Delivery Issues to US T-Mobile over Toll-FreeMinor (1.4 h)resolved
TwilioCalls failing to Twilio Toll-Free phone numbers in BrazilMinor (4.8 h)resolved
IterableIngestion and workflow slownessMinor (9.3 h)resolved
ShopifyNetwork connectivity issues with some Wind 3, Fastweb and TIM customers from ItalyMinor (4 d)resolved
ShopifySMS messages for order confirmations not received or delayedMinor (23 min)resolved
BigCommerceIssues with cart on a subset of storesMinor (40 min)resolved
Red Hat (incl. Quay.io)Customer Portal and Subscription Management Error RatesNo impact listed (3.2 h)resolved
TrelloTrello search is down or slow for some usersNo impact listed (4.0 h)resolved
JiraJira intermittently failing to retrieve profilesNo impact listed (30 min)resolved

Still open from earlier days 2

VendorIncidentImpactStartedResolvedStatus
ConfluenceIntermittent import/export errors for Jira and ConfluenceNo impact listed (7 d)resolved
JiraIntermittent import/export errors for Jira and ConfluenceNo impact listed (7 d)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - 554 - Longview, TXMaintenance (6.0 h)resolved
Elastic Cloud[Scheduled] AWS us-east-1 Zookeeper replacementMaintenance (52 min)resolved
Twilio[Scheduled] AT&T, Mexico SMS Carrier Maintenance.Maintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-MobileMaintenance (4.0 h)resolved
Twilio[Scheduled] T-Mobile US SMS Carrier MaintenanceMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Elastic Cloud, Lever, Buildkite, Twilio, Iterable, Shopify, BigCommerce, Red Hat (incl. Quay.io), Trello, Jira.

Cite this

12 vendor-reported incidents started on 2019-10-21 (UTC) across 10 vendors, 3 labelled major or critical by the vendor.

Title
Outages on October 21, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-10-21

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