# Outages on October 21, 2019 (UTC) > 12 incidents started on October 21, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Elastic Cloud, Lever, Buildkite); 2 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-10-21 Last updated: 2019-10-25T14:53:54Z - Incidents started: 12 (major/critical: 3, other: 9) across 10 vendors - Still open from earlier days: 2 · Maintenance windows: 5 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 6, none 3 - Previous day with incidents: [2019-10-20](https://rewindex.com/outages/2019-10-20.md) · Next: [2019-10-22](https://rewindex.com/outages/2019-10-22.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues creating new deployments and displaying pricing page](https://rewindex.com/company/elastic-cloud/incidents/zrnttzjfqlrd.md) | critical | 2019-10-21 12:41 UTC | 2019-10-21 16:14 UTC | resolved | | [Lever](https://rewindex.com/company/lever.md) | [Lever users encountering "Disconnected, attempting to reconnect" error message](https://rewindex.com/company/lever/incidents/wcs7yjvcjy3n.md) | major | 2019-10-21 21:15 UTC | 2019-10-21 21:44 UTC | resolved | | [Buildkite](https://rewindex.com/company/buildkite.md) | [Graphs not loading on the pipelines page](https://rewindex.com/company/buildkite/incidents/4nwtvqntmtzv.md) | major | 2019-10-21 23:35 UTC | 2019-10-21 23:41 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to US T-Mobile over Toll-Free](https://rewindex.com/company/twilio/incidents/dbj08nv85cn7.md) | minor | 2019-10-21 10:58 UTC | 2019-10-21 12:22 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Calls failing to Twilio Toll-Free phone numbers in Brazil](https://rewindex.com/company/twilio/incidents/0bkxt19htmls.md) | minor | 2019-10-21 11:19 UTC | 2019-10-21 16:07 UTC | resolved | | [Iterable](https://rewindex.com/company/iterable.md) | [Ingestion and workflow slowness](https://rewindex.com/company/iterable/incidents/0kddmltx2cpt.md) | minor | 2019-10-21 14:40 UTC | 2019-10-21 23:57 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Network connectivity issues with some Wind 3, Fastweb and TIM customers from Italy](https://rewindex.com/company/shopify/incidents/zhdc4kvnw1bj.md) | minor | 2019-10-21 17:47 UTC | 2019-10-25 14:53 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [SMS messages for order confirmations not received or delayed](https://rewindex.com/company/shopify/incidents/z3jwl4r9lldl.md) | minor | 2019-10-21 19:19 UTC | 2019-10-21 19:42 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Issues with cart on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/gh4bq734wmkf.md) | minor | 2019-10-21 20:21 UTC | 2019-10-21 21:01 UTC | resolved | | [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal and Subscription Management Error Rates](https://rewindex.com/company/red-hat/incidents/8r4hjwf6zrwn.md) | none | 2019-10-21 13:29 UTC | 2019-10-21 16:40 UTC | resolved | | [Trello](https://rewindex.com/company/trello.md) | [Trello search is down or slow for some users](https://rewindex.com/company/trello/incidents/gp6djkl8hkxb.md) | none | 2019-10-21 13:38 UTC | 2019-10-21 17:40 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Jira intermittently failing to retrieve profiles](https://rewindex.com/company/jira/incidents/zd3yc8jj82rv.md) | none | 2019-10-21 15:43 UTC | 2019-10-21 16:13 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Confluence](https://rewindex.com/company/confluence.md) | [Intermittent import/export errors for Jira and Confluence](https://rewindex.com/company/confluence/incidents/10vzrkd9fqdl.md) | none | 2019-10-17 00:48 UTC | 2019-10-23 23:02 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Intermittent import/export errors for Jira and Confluence](https://rewindex.com/company/jira/incidents/1zm8g5jt48hh.md) | none | 2019-10-17 00:48 UTC | 2019-10-23 23:02 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 554 - Longview, TX](https://rewindex.com/company/bandwidth/incidents/fzlsdyc6p2yy.md) | maintenance | 2019-10-21 04:00 UTC | 2019-10-21 10:00 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] AWS us-east-1 Zookeeper replacement](https://rewindex.com/company/elastic-cloud/incidents/bj4x1x9kpc13.md) | maintenance | 2019-10-21 04:00 UTC | 2019-10-21 04:52 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T, Mexico SMS Carrier Maintenance.](https://rewindex.com/company/twilio/incidents/gnm9th3xvhl5.md) | maintenance | 2019-10-21 05:00 UTC | 2019-10-21 11:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/g41cs5s6n0rr.md) | maintenance | 2019-10-21 06:00 UTC | 2019-10-21 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/th56qbm2bq8t.md) | maintenance | 2019-10-21 06:00 UTC | 2019-10-21 10:00 UTC | resolved | ## Cite this 12 vendor-reported incidents started on 2019-10-21 (UTC) across 10 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-10-21 - Citation: Rewindex daily outage roundup, “Outages on October 21, 2019” (2019-10-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-10-21 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 21, 2019 (2019-10-21)](https://rewindex.com/outages/2019-10-21)` --- Canonical: https://rewindex.com/outages/2019-10-21 · Markdown: https://rewindex.com/outages/2019-10-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:46.531Z