Jira: Jira intermittently failing to retrieve profiles
Timeline of updates
- resolved
Between 12:09 UTC to 13:48 UTC, we experienced intermittent failures retrieving user profile information in for Jira Core, Jira Software and Jira Service Desk. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2019-10-21 15:43 UTC, resolved after 30 min, 1 update(s).
- Title
- Jira intermittently failing to retrieve profiles
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/zd3yc8jj82rv
Jira profileRecent Jira incidentsAll outages on October 21, 2019Jira in October 2019MarkdownJSON