Outages by dayOctober 9, 2019

Outages on October 9, 2019

UTC day 2019-10-09 (Oct 9, 2019, 00:00 to Oct 9, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started

9labelled major or critical

14vendors with a new incident

2still open from earlier days

By vendor label: Critical 6 · Major 3 · Minor 9 · No impact listed 3 · 6 maintenance

Incidents started this day 21

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	oss.sonatype.org is down	Critical	09:56	10:03 (7 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	13:07	13:35 (28 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	14:20	14:27 (7 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	15:07	15:19 (12 min)	resolved
Plivo	Inbound & Outbound SMS delivery issues towards US Longcodes	Critical	16:28	22:03 (5.6 h)	resolved
Maven Central	oss.sonatype.org is down	Critical	16:54	17:03 (9 min)	resolved
Shopify	Taxes not being applied	Major	16:43	18:46 (2.0 h)	resolved
Close	Issues delivering outbound SMS to US numbers	Major	16:56	22:06 (5.2 h)	resolved
Greenhouse	Delays affecting Candidate Search	Major	17:40	21:58 (4.3 h)	resolved
Plivo	Call failures on inbound voice towards the Europe phone numbers in Croatia	Minor	08:23	08:53 (30 min)	resolved
Squarespace	"Not secure" warning when visiting squarespace.com	Minor	14:28	15:07 (39 min)	resolved
HubSpot	List processing and Workflow enrollment are currently delayed	Minor	14:40	19:59 (5.3 h)	resolved
Shopify	Checkout completion delayed for some stores	Minor	14:56	15:10 (14 min)	resolved
Twilio	Incorrect format for some inbound calls in Philippines	Minor	15:14	19:28 (4.2 h)	resolved
Grammarly	Email delivery	Minor	15:31	18:41 (3.2 h)	resolved
Twilio	Outbound SMS to Zain network in Iraq degraded	Minor	15:43	Oct 10, 2019, 04:59 (13 h)	resolved
BigCommerce	Slow response times	Minor	16:49	16:54 (5 min)	resolved
Iterable	API returning 5xx errors	Minor	20:12	21:30 (1.3 h)	resolved
Mezmo	Ingestion Delay	No impact listed	04:42	Oct 10, 2019, 01:13 (21 h)	resolved
Hotjar	Issue with sites running Magento	No impact listed	08:52	09:28 (36 min)	resolved
Bandwidth	Brief MMS DFW Incident	No impact listed	17:23	17:23 (0 min)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
LogRocket	Session processing delays	Minor	Oct 8, 2019, 14:59	01:37 (11 h)	resolved
Twilio	SMS Delivery Issues to Zain Iraq (418-020)	Minor	Oct 8, 2019, 19:08	05:07 (10.0 h)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US & Canada: AT&T	Maintenance	02:00	10:01 (8.0 h)	resolved
Twilio	[Scheduled] US SMS carrier partner (AT&T) maintenance 08 October 2019 19:00 PDT - 09 October 2019 03:00 PDT	Maintenance	02:00	10:01 (8.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - ATL Data Center	Maintenance	04:00	06:00 (2.0 h)	resolved
Klaviyo	[Scheduled] Scheduled Database Maintenance	Maintenance	05:27	06:12 (45 min)	resolved
Bandwidth	[Scheduled] Emergency Messaging Maintenance - MMS	Maintenance	18:17	20:17 (2.0 h)	resolved
Twilio	[Scheduled] Beeline Russia - SMS carrier maintenance Oct 09 14:00 - Oct 09 17:00 PDT	Maintenance	21:00	Oct 10, 2019, 00:01 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Plivo, Shopify, Close, Greenhouse, Squarespace, HubSpot, Twilio, Grammarly, BigCommerce, Iterable, Mezmo.

Cite this

21 vendor-reported incidents started on 2019-10-09 (UTC) across 14 vendors, 9 labelled major or critical by the vendor.

Title: Outages on October 9, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-10-09 00:00 UTC
URL: https://rewindex.com/outages/2019-10-09

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