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CompaniesPlivoMonthly reportsOctober 2019

Plivo in October 2019: incidents, uptime and changes

31incidents posted
3labelled major or critical
99.09%free of major/critical
81.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 45 min, incident time 5.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 27 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Inbound & Outbound SMS delivery issues towards US LongcodesCritical5.6 hresolved10-09
PHLO fail to execute when they are triggered.Critical23 minresolved10-28
PHLO fail to execute when they are triggered.Major47 minresolved10-28

Other incidents 28

IncidentImpactStartedDurationStatusDay
Intermittent DLR latencies on two-way Toll-free SMSMinor4.0 hresolved10-01
Call failures on inbound voice & inbound SMS towards US phone numbersMinor21 hresolved10-03
Call failures on inbound voice & inbound SMS towards Peoria, IL US phone numbersMinor1.4 hresolved10-05
Call failures on inbound voice & inbound SMS towards Fort Smith, AR US phone numbersMinor1.3 hresolved10-05
Call failures on inbound voice towards China phone numbers in ShanghaiMinor4.2 hresolved10-07
Call failures on inbound voice & SMS towards Brazil phone numbersMinor13 hresolved10-07
Call failures on inbound voice towards the US phone numbers in EvansvilleMinor2.4 hresolved10-08
Call failures on inbound voice towards the Europe phone numbers in CroatiaMinor30 minresolved10-09
Delivery delay on outbound Toll-free SMS towards the US and Canada phone numbersMinor7 minresolved10-15
Intermittent DLR latencies on two-way Toll-free SMSMinor4.1 hresolved10-16
Call failures on inbound voice towards El Salvador phone numbers in USMinor1.1 hresolved10-16
Call failures on inbound voice towards the US phone numbers in Cedar RapidsMinor11 hresolved10-17
Call failures on inbound voice towards the US phone numbers in panamaMinor12 minresolved10-18
Call failures on inbound voice towards Spain phone numbersMinor45 minresolved10-18
Intermittent DLR latencies on two-way Toll-free SMSMinor5.7 hresolved10-18
Intermittent failures on endpoint calls and SIP registrationMinor38 minresolved10-22
Call failures on inbound voice & sms towards Denmark phone numbersMinor2.0 hresolved10-22
Intermittent connectivity issue on Plivo ServicesMinor2.9 hresolved10-23
Delivery delay on two-way SMS towards the US phone numbersMinor2.9 hresolved10-24
Call failures on inbound voice & SMS towards Brazil phone numbers in BrasiliaMinor30 hresolved10-25
Call failures on inbound voice & SMS towards Brazil phone numbers in Goiania and Campo GrandeMinor2.9 hresolved10-27
Call failures on inbound voice & inbound SMS towards Italy (in the areas of Alessandria, Napoli and Roma)Minor4.0 hresolved10-28
Two-way call failures towards Europe regionsMinor22 minresolved10-29
Call failures on inbound voice & inbound SMS towards DenmarkNo impact listed3.2 hresolved10-29
Call failures on inbound voice & inbound SMS towards the US and Canada phone numbersMinor3.5 hresolved10-30
Delivery delay on inbound SMS towards South Africa phone numbers in ZimbabweMinor13 hresolved10-31
PHLOs fail to execute when they are triggeredMinor5 minresolved10-31
Intermittent DLR latencies on two-way Toll-free SMSMinor5.6 hresolved10-31

Maintenance 34

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Plivo posted 31 status incidents in October 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in October 2019
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2019/10

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