Companies Plivo Monthly reportsSeptember 2019

Plivo in September 2019: incidents, uptime and changes

22incidents posted

1labelled major or critical

99.79%free of major/critical

72.67%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 27 min, incident time 8.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 20 · No impact listed 1

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Processing failures on two-way Tollfree\Regular\Shortcode SMS on SMS API	Major	Sep 4, 2019, 07:09	1.4 h	resolved	09-04

Other incidents 21

Incident	Impact	Started	Duration	Status	Day
Call failures on inbound voice towards Augusta phone numbers in US	Minor	Sep 2, 2019, 03:07	18 h	resolved	09-02
Call failures on inbound voice & inbound SMS towards Croatia phone numbers	Minor	Sep 2, 2019, 10:59	1.6 h	resolved	09-02
Call failures on inbound voice towards Charlottesville phone numbers in US	Minor	Sep 4, 2019, 05:55	4.8 h	resolved	09-04
Experienced an outage of services for handling CDR	No impact listed	Sep 4, 2019, 16:09	4 min	resolved	09-04
Delivery delay on Out bound SMS towards US phone numbers	Minor	Sep 4, 2019, 16:50	5.2 h	resolved	09-04
Delivery delay on Inbound SMS towards South Africa phone numbers	Minor	Sep 8, 2019, 09:42	3 d	resolved	09-08
Call failures on inbound voice towards Atlanda DC phone numbers in US	Minor	Sep 10, 2019, 14:09	3.1 h	resolved	09-10
Delivery delay on two-way SMS towards the US and Canada phone numbers	Minor	Sep 11, 2019, 06:04	20 min	resolved	09-11
Delivery delay on Inbound SMS towards Sweden phone numbers	Minor	Sep 12, 2019, 10:54	2.2 h	resolved	09-12
Delivery delay on two-way short code SMS towards the US phone numbers	Minor	Sep 13, 2019, 05:26	3.5 h	resolved	09-13
Call failures on inbound voice towards US & Canada phone numbers.	Minor	Sep 13, 2019, 16:08	2.7 h	resolved	09-13
Call failures on inbound voice towards Columbia phone numbers in US	Minor	Sep 16, 2019, 20:26	27 h	resolved	09-16
Call failures on inbound voice towards US(Fort Smith) phone numbers.	Minor	Sep 17, 2019, 14:02	15 h	resolved	09-17
Call failures on inbound voice towards Johnson City phone numbers in US	Minor	Sep 17, 2019, 20:38	2 d	resolved	09-17
Call failures on inbound voice and inbound sms delivery delay towards US(Fort Smith) phone numbers.	Minor	Sep 18, 2019, 06:29	9.3 h	resolved	09-18
Call failures on inbound voice & SMS towards Brazil phone numbers	Minor	Sep 18, 2019, 18:34	1.8 h	resolved	09-18
Call failures on Inbound voice & SMS towards Israel phone numbers	Minor	Sep 19, 2019, 14:23	1.8 h	resolved	09-19
Call failures on inbound voice & inbound SMS towards Brazil phone numbers I	Minor	Sep 19, 2019, 18:16	3.1 h	resolved	09-19
Call failures on inbound voice & inbound SMS towards US phone numbers	Minor	Sep 20, 2019, 09:46	20 h	resolved	09-20
Call failures on Inbound voice & SMS towards Israel phone numbers	Minor	Sep 22, 2019, 15:37	40 min	resolved	09-22
Intermittent issue in GET CDR and GET Recording	Minor	Sep 26, 2019, 21:30	8 min	resolved	09-26

Maintenance 67

Show scheduled maintenance

Sep 2, 2019, 01:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US
Sep 3, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Mansfield in the US
Sep 3, 2019, 23:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound voice/SMS affecting multiple countries.
Sep 4, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US & Canada : T-Mobile
Sep 4, 2019, 14:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Regular SMS in US : AT&T
Sep 5, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Regular SMS in US : AT&T
Sep 5, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US
Sep 5, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US
Sep 5, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 5, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Bloomington & Cincinnati in the US
Sep 6, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Regular SMS in US : AT&T
Sep 6, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Regular SMS in US : AT&T
Sep 6, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Fort Smith in the US
Sep 6, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Lynchburg in the US
Sep 6, 2019, 04:01 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 7, 2019, 18:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US
Sep 9, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Longview in the US
Sep 9, 2019, 06:01 [Scheduled] Scheduled Maintenance : Service degradation on inbound SMS affecting multiple countries.
Sep 10, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls towards US phone numbers
Sep 10, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 11, 2019, 05:01 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Springfield in the US
Sep 11, 2019, 05:01 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in DFW DC in the US
Sep 12, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Rochester in the US
Sep 12, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the US & Canada phone numbers
Sep 13, 2019, 04:10 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Roanoke, South Bend, Appleton, Asheville, Wilmington, Myrtle Beach, Augusta & Topeka in the US phone numbers
Sep 14, 2019, 18:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US
Sep 14, 2019, 18:01 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US & Canada
Sep 16, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Fort Smith in the US
Sep 16, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Bloomington & Cincinnati in the US
Sep 17, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Bloomington in the US
Sep 17, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 18, 2019, 00:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the South Africa phone numbers
Sep 18, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the US & Canada phone numbers
Sep 18, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the US & Canada phone numbers
Sep 18, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Springfield in the US
Sep 18, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Bloomington & Cincinnati in the US
Sep 19, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Augusta in the US
Sep 19, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the US & Canada phone numbers
Sep 19, 2019, 19:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in the Singapore
Sep 20, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Longview in the US
Sep 20, 2019, 04:20 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay in LAX towards the US phone numbers
Sep 21, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Charleston, Bloomington, Cincinnati, Mansfield, Harrisonburg in US.
Sep 21, 2019, 11:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in the US
Sep 21, 2019, 19:00 [Scheduled] Scheduled Maintenance : Service degradation on regular inbound SMS delivery delay towards the South Africa phone numbers
Sep 22, 2019, 03:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Bloomington & Cincinnati in the US
Sep 22, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Bloomington in the US
Sep 22, 2019, 11:01 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Mansfield, in US.
Sep 23, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Fort Smith in the US
Sep 23, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US
Sep 23, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US
Sep 24, 2019, 00:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Marquette in the US
Sep 24, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in the US
Sep 24, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Bloomington & Cincinnati in the US
Sep 24, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Fort Smith in the US
Sep 24, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 25, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US & Canada : Telus
Sep 25, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Charleston, Harrisonburg, Cincinnati & in the US phone numbers
Sep 25, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS in US & Canada.
Sep 25, 2019, 06:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS in US & Canada
Sep 25, 2019, 12:30 [Scheduled] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in the US
Sep 25, 2019, 18:30 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US & Canada : Telus
Sep 26, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Fargo in the US
Sep 26, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US & Canada
Sep 27, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Sep 27, 2019, 08:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Bloomington in the US
Sep 28, 2019, 11:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Roanoke & Lynchburg in the US
Sep 30, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on Outbound Toll-free SMS in US & Canada : T-Mobile

Cite this

Plivo posted 22 status incidents in September 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Plivo in September 2019
Vendor: Plivo
Date: 2019-09-01 00:00 UTC
URL: https://rewindex.com/company/plivo/2019/09

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