Outages by daySeptember 11, 2019

Outages on September 11, 2019

UTC day 2019-09-11 (Sep 11, 2019, 00:00 to Sep 11, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started

3labelled major or critical

11vendors with a new incident

4still open from earlier days

By vendor label: Major 3 · Minor 10 · No impact listed 2 · 5 maintenance

Incidents started this day 15

Vendor	Incident	Impact	Started	Resolved	Status
Coda	System Maintenance	Major	03:18	04:25 (1.1 h)	resolved
Aircall	Delay on real-time update and in-call actions	Major	11:45	13:57 (2.2 h)	resolved
Grafana Cloud	Networking Issues	Major	14:34	15:46 (1.2 h)	resolved
Shopify	Checkout completion delayed for some stores	Minor	01:25	03:04 (1.6 h)	resolved
Squarespace	[Feature/System] Elevated Error Rates	Minor	03:24	05:12 (1.8 h)	resolved
Twilio	SMS delivery degradation towards Free Mobile, Canada	Minor	04:50	05:51 (1.0 h)	resolved
Twilio	US Toll-Free SMS Delivery Degradation	Minor	05:55	06:50 (55 min)	resolved
Plivo	Delivery delay on two-way SMS towards the US and Canada phone numbers	Minor	06:04	06:24 (20 min)	resolved
Bitrise	Wait times on the Elite Xcode 10.3 stack	Minor	15:15	17:59 (2.7 h)	resolved
Shopify	Search not working on Shopify admin and Shopify web pages	Minor	16:37	23:24 (6.8 h)	resolved
Red Hat (incl. Quay.io)	Download incident	Minor	16:40	Sep 12, 2019, 13:03 (20 h)	resolved
Shopify	Draft orders payment not processing on the Worldpay gateway	Minor	17:44	19:11 (1.4 h)	resolved
Iterable	Workflow Processing Delays	Minor	18:55	22:39 (3.7 h)	resolved
Opsgenie	Issue affecting user invites and deletes	No impact listed	12:59	13:20 (21 min)	resolved
Squarespace	[Feature/System] Elevated Error Rates	No impact listed	19:50	21:24 (1.6 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Mezmo	Ingestion Delay	Major	Sep 10, 2019, 05:50	Sep 13, 2019, 14:49 (3 d)	resolved
Plivo	Delivery delay on Inbound SMS towards South Africa phone numbers	Minor	Sep 8, 2019, 09:42	02:00 (3 d)	resolved
Greenhouse	Data for September 9th not refreshed in Business Intelligence Connector	Minor	Sep 10, 2019, 14:35	05:09 (15 h)	resolved
Hotjar	Issue with Hotjar interface on IE11	No impact listed	Sep 10, 2019, 13:50	08:12 (18 h)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Network Maintenance - DFW Data Center	Maintenance	04:00	07:24 (3.4 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Springfield in the US	Maintenance	05:01	11:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on incoming calls in DFW DC in the US	Maintenance	05:01	07:52 (2.9 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 522 - Springfield, MO	Maintenance	05:01	11:00 (6.0 h)	resolved
Segment	[Scheduled] Scheduled Maintenance on Libraries	Maintenance	22:57	23:26 (29 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Coda, Aircall, Grafana Cloud, Shopify, Squarespace, Twilio, Plivo, Bitrise, Red Hat (incl. Quay.io), Iterable, Opsgenie.

Cite this

15 vendor-reported incidents started on 2019-09-11 (UTC) across 11 vendors, 3 labelled major or critical by the vendor.

Title: Outages on September 11, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-09-11 00:00 UTC
URL: https://rewindex.com/outages/2019-09-11

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