rewindex

Outages by daySeptember 10, 2019

Outages on September 10, 2019

UTC day 2019-09-10 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
4labelled major or critical
16vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 9 · No impact listed 6 · 7 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
Harnesssome deployments are failing get, error with null pointer exception and KMSCritical (2.7 h)resolved
MezmoIngestion DelayMajor (3 d)resolved
XeroSome users are unable to access Workflow MaxMajor (1.2 h)resolved
OpsgenieLogin issues via Azure ADMajor (3.5 h)resolved
TwilioSMS delivery degradation towards XL, IndonesiaMinor (1.7 h)resolved
JiraEmails sent to Jira Cloud mailbox are rejectedMinor (22 min)resolved
Box[Minor] Upload, Download, and Public API IssueMinor (5.9 h)resolved
BitriseQueues on our Xcode and Visual Studio for Mac stacksMinor (4.3 h)resolved
MixpanelTEMPORARY DATA INGESTION & MESSAGE DELAYMinor (2.8 h)resolved
PlivoCall failures on inbound voice towards Atlanda DC phone numbers in USMinor (3.1 h)resolved
GreenhouseData for September 9th not refreshed in Business Intelligence ConnectorMinor (15 h)resolved
Help ScoutConnections IssuesMinor (1.8 h)resolved
Harnesssome users are experiencing slownessMinor (38 min)resolved
ConfluenceIssues displaying avatarsNo impact listed (1.6 h)resolved
JiraIssues displaying avatarsNo impact listed (1.7 h)resolved
BitbucketIssues displaying avatarsNo impact listed (1.6 h)resolved
HotjarIssue with Hotjar interface on IE11No impact listed (18 h)resolved
BandwidthNetwork Incident, Atlanta Data CenterNo impact listed (1.5 h)resolved
HotjarIncorrect charges and invoice amounts for some accountsNo impact listed (2.4 h)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
GorgiasFacebook comments on some posts are not importedMajor (6 d)resolved
ConfluenceConfluence Cloud pages are intermittently unresponsive on Chrome browserMajor (4 d)resolved
Mezmologs.logdna.com is unavailableMajor (11 h)resolved
PlivoDelivery delay on Inbound SMS towards South Africa phone numbersMinor (3 d)resolved
JiraJira issue view intermittently unresponsive on Chrome browserMinor (23 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Segment[Scheduled] Configuration database maintenanceMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on incoming calls towards US phone numbersMaintenance (5.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - ATL Data CenterMaintenance (5.0 h)resolved
QuickBooks Online[Scheduled] Online Payroll scheduled maintenanceMaintenance (2.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the USMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (5.0 h)resolved
Twilio[Scheduled] Tele2 Russia - SMS Carrier Maintenance - 10 September 2019 14:00 - 18:00 PDTMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Harness, Mezmo, Xero, Opsgenie, Twilio, Jira, Box, Bitrise, Mixpanel, Plivo, Greenhouse, Help Scout.

Cite this

19 vendor-reported incidents started on 2019-09-10 (UTC) across 16 vendors, 4 labelled major or critical by the vendor.

Title
Outages on September 10, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-09-10

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