Hotjar: Incorrect charges and invoice amounts for some accounts
Timeline of updates
- resolved
The issue has now been resolved. Full incident report here: https://help.hotjar.com/hc/en-us/articles/360035618713-10th-September-2019-Incorrect-charges-and-invoice-amounts (opens in new tab)
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2019-09-10 14:09 UTC, resolved after 2.4 h, 1 update(s).
- Title
- Incorrect charges and invoice amounts for some accounts
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/yw7b1hdm4617
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