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CompaniesHotjarMonthly reportsSeptember 2019

Hotjar in September 2019: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.86%free of major/critical
99.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h, incident time 2 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issue affecting sites using a Promise PolyfillMajor1.0 hresolved09-26

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some recordings not playing back correctlyNo impact listed49 minresolved09-09
Issue with Hotjar interface on IE11No impact listed18 hresolved09-10
Incorrect charges and invoice amounts for some accountsNo impact listed2.4 hresolved09-10
Hotjar Interface not working on Internet ExplorerMinor2.0 hresolved09-30

Cite this

Hotjar posted 5 status incidents in September 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in September 2019
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2019/09

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