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Hotjar: Issue affecting sites using a Promise Polyfill

Impact: majorStatus: resolvedStarted Resolved (1.0 h)1 updateSource: status.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    We have resolved the issue identified earlier today. The issue may have occurred on websites using a Promise polyfill and which used the Promise functionality in their code base. The full incident report regarding this can be found here: https://help.hotjar.com/hc/en-us/articles/360036454593-26th-September-2019-Tracking-Code-interfering-with-websites If you have any more issues, please contact support@hotjar.com.

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON