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CompaniesBoxMonthly reportsSeptember 2019

Box in September 2019: incidents, uptime and changes

4incidents posted
2labelled major or critical
98.89%free of major/critical
98.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 56 min, incident time 13 h 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
[Outage] Issue with Box ServicesCritical5.5 hresolved09-12
Error Submitting Support Cases on the Box CommunityCritical2.5 hresolved09-13

Other incidents 2

IncidentImpactStartedDurationStatusDay
[Minor] Upload, Download, and Public API IssueMinor5.9 hresolved09-10
[Minor] Issue with Box Notes on Android and iOS Mobile AppsNo impact listed2.4 hresolved09-27

Cite this

Box posted 4 status incidents in September 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in September 2019
Vendor
Box
Date
URL
https://rewindex.com/company/box/2019/09

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