Outages by daySeptember 13, 2019
Outages on September 13, 2019
UTC day 2019-09-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
12incidents started
3labelled major or critical
9vendors with a new incident
5still open from earlier days
By vendor label: Critical 1 · Major 2 · Minor 8 · No impact listed 1 · 4 maintenance
Incidents started this day 12
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Box | Error Submitting Support Cases on the Box Community | Critical | (2.5 h) | resolved | |
| BigCommerce | Contact Center Phone Channel Inaccessible | Major | (2.1 h) | resolved | |
| Iterable | Workflow delays | Major | (3.7 h) | resolved | |
| Plivo | Delivery delay on two-way short code SMS towards the US phone numbers | Minor | (3.5 h) | resolved | |
| Twilio | Short Code SMS delivery degradation towards subset of US regional carriers | Minor | (3.1 h) | resolved | |
| Twilio | Inbound calls failing to subset of Brazil phone numbers | Minor | (4.9 h) | resolved | |
| Netlify | Reports of high latency related to our Origin | Minor | (1.5 h) | resolved | |
| Mailgun | Live Support Connectivity | Minor | (3.2 h) | resolved | |
| Bandwidth | Support & Ticketing Portal | Minor | (2.5 h) | resolved | |
| Plivo | Call failures on inbound voice towards US & Canada phone numbers. | Minor | (2.7 h) | resolved | |
| Twilio | Unable to file support tickets | Minor | (2.5 h) | resolved | |
| CircleCI | Builds continually running until timeout | No impact listed | (0 min) | resolved |
Still open from earlier days 5
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Buildkite | Builds timing out, elevated Agent API error rate | Critical | (2.0 h) | resolved | |
| Mezmo | Ingestion Delay | Major | (3 d) | resolved | |
| Red Hat (incl. Quay.io) | Downloads incident. | Major | (15 d) | resolved | |
| Confluence | Page header on a Published Page not visible | Major | (4 d) | resolved | |
| Red Hat (incl. Quay.io) | System, Subscription Allocation, and Errata Applicability information is unavailable. | Minor | (24 h) | resolved |
Maintenance 4
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Bandwidth | [Scheduled] Network Maintenance - ATL Data Center | Maintenance | (2.9 h) | resolved | |
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Roanoke, South Bend, Appleton, Asheville, Wilmington, Myrtle Beach, Augusta & Topeka in the US phone numbers | Maintenance | (3.8 h) | resolved | |
| QuickBooks Online | [Scheduled] Online Payroll scheduled maintenance | Maintenance | (1.0 h) | resolved | |
| DNSimple | [Scheduled] Production database upgrade | Maintenance | (51 min) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, BigCommerce, Iterable, Plivo, Twilio, Netlify, Mailgun, Bandwidth, CircleCI.
Cite this
12 vendor-reported incidents started on 2019-09-13 (UTC) across 9 vendors, 3 labelled major or critical by the vendor.
- Title
- Outages on September 13, 2019
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2019-09-13