# Outages on September 13, 2019 (UTC)

> 12 incidents started on September 13, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Box, BigCommerce, Iterable); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-09-13
Last updated: 2019-09-13T22:00:00Z

- Incidents started: 12 (major/critical: 3, other: 9) across 9 vendors
- Still open from earlier days: 5 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 8, none 1
- Previous day with incidents: [2019-09-12](https://rewindex.com/outages/2019-09-12.md) · Next: [2019-09-15](https://rewindex.com/outages/2019-09-15.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [Error Submitting Support Cases on the Box Community](https://rewindex.com/company/box/incidents/vktlk3k80lss.md) | critical | 2019-09-13 15:58 UTC | 2019-09-13 18:25 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Contact Center Phone Channel Inaccessible](https://rewindex.com/company/bigcommerce/incidents/kpjq1bpzdrqr.md) | major | 2019-09-13 01:04 UTC | 2019-09-13 03:11 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Workflow delays](https://rewindex.com/company/iterable/incidents/9nf1n3sws416.md) | major | 2019-09-13 18:17 UTC | 2019-09-13 22:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way short code SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/hz2r8kczz4c7.md) | minor | 2019-09-13 05:26 UTC | 2019-09-13 08:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Short Code SMS delivery degradation towards subset of US regional carriers](https://rewindex.com/company/twilio/incidents/6j37lymxp1gw.md) | minor | 2019-09-13 05:27 UTC | 2019-09-13 08:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound calls failing to subset of Brazil phone numbers](https://rewindex.com/company/twilio/incidents/mh2kp2pdkdz9.md) | minor | 2019-09-13 09:09 UTC | 2019-09-13 14:01 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Reports of high latency related to our Origin](https://rewindex.com/company/netlify/incidents/dsxn6hy44362.md) | minor | 2019-09-13 13:19 UTC | 2019-09-13 14:49 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Live Support Connectivity](https://rewindex.com/company/mailgun/incidents/x74kdlshvflr.md) | minor | 2019-09-13 15:49 UTC | 2019-09-13 19:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Support & Ticketing Portal](https://rewindex.com/company/bandwidth/incidents/tt4gtp8clwj3.md) | minor | 2019-09-13 15:53 UTC | 2019-09-13 18:22 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/bwwqb0cthcbl.md) | minor | 2019-09-13 16:08 UTC | 2019-09-13 18:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to file support tickets](https://rewindex.com/company/twilio/incidents/7wpj2sjpz1sp.md) | minor | 2019-09-13 16:54 UTC | 2019-09-13 19:21 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Builds continually running until timeout](https://rewindex.com/company/circleci/incidents/8fm6ym2q0f6s.md) | none | 2019-09-13 14:30 UTC | 2019-09-13 14:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Builds timing out, elevated Agent API error rate](https://rewindex.com/company/buildkite/incidents/9tn80z1ng2ql.md) | critical | 2019-09-12 22:48 UTC | 2019-09-13 00:49 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Ingestion Delay](https://rewindex.com/company/mezmo/incidents/v9n1zvhdw1zf.md) | major | 2019-09-10 05:50 UTC | 2019-09-13 14:49 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Downloads incident.](https://rewindex.com/company/red-hat/incidents/18hs57pj54t3.md) | major | 2019-09-12 14:55 UTC | 2019-09-27 13:19 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Page header on a Published Page not visible](https://rewindex.com/company/confluence/incidents/szk9m1ycnhl8.md) | major | 2019-09-12 18:57 UTC | 2019-09-16 18:18 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [System, Subscription Allocation, and Errata Applicability information is unavailable.](https://rewindex.com/company/red-hat/incidents/syzm751s40x2.md) | minor | 2019-09-12 20:16 UTC | 2019-09-13 19:52 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Network Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/73j3r25x1ffy.md) | maintenance | 2019-09-13 04:00 UTC | 2019-09-13 06:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Roanoke, South Bend, Appleton, Asheville, Wilmington, Myrtle Beach, Augusta & Topeka in the US phone numbers](https://rewindex.com/company/plivo/incidents/1038lvz4kp43.md) | maintenance | 2019-09-13 04:10 UTC | 2019-09-13 08:00 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [\[Scheduled\] Online Payroll scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/zvvfvgdkqvn0.md) | maintenance | 2019-09-13 05:00 UTC | 2019-09-13 06:00 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Production database upgrade](https://rewindex.com/company/dnsimple/incidents/k6pd2h1r23wj.md) | maintenance | 2019-09-13 06:00 UTC | 2019-09-13 06:51 UTC | resolved |

## Cite this

12 vendor-reported incidents started on 2019-09-13 (UTC) across 9 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-09-13
- Citation: Rewindex daily outage roundup, “Outages on September 13, 2019” (2019-09-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-09-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 13, 2019 (2019-09-13)](https://rewindex.com/outages/2019-09-13)`


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Canonical: https://rewindex.com/outages/2019-09-13 · Markdown: https://rewindex.com/outages/2019-09-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:44.728Z