Companies / BigCommerce / incidents

BigCommerce: Contact Center Phone Channel Inaccessible

Impact: majorStatus: resolvedStarted Resolved (2.1 h)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    The phone system issues have been resolved and all channels are operating normally. Thank you for your patience.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON