# Box in September 2019: incidents, uptime and changes

> Box in September 2019: 4 incidents on its status page (2 major or critical), 98.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2019/09
Last updated: 2019-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, minor 1, none 1
- Uptime (vendor-reported): 98.89% free of major/critical incidents, 98.07% free of any incident; outage time 7 h 56 min, incident time 13 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2019](https://rewindex.com/company/box/2019/08.md) · Next: [October 2019](https://rewindex.com/company/box/2019/10.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Outage\] Issue with Box Services](https://rewindex.com/company/box/incidents/fhx3xs37vvgf.md) | critical | 2019-09-12 16:04 UTC | 2019-09-12 21:33 UTC | 5.5 h | resolved |
| [Error Submitting Support Cases on the Box Community](https://rewindex.com/company/box/incidents/vktlk3k80lss.md) | critical | 2019-09-13 15:58 UTC | 2019-09-13 18:25 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Minor\] Upload, Download, and Public API Issue](https://rewindex.com/company/box/incidents/4rtstnwr0hnh.md) | minor | 2019-09-10 06:41 UTC | 2019-09-10 12:36 UTC | 5.9 h | resolved |
| [\[Outage\] Issue with Box Services](https://rewindex.com/company/box/incidents/fhx3xs37vvgf.md) | critical | 2019-09-12 16:04 UTC | 2019-09-12 21:33 UTC | 5.5 h | resolved |
| [Error Submitting Support Cases on the Box Community](https://rewindex.com/company/box/incidents/vktlk3k80lss.md) | critical | 2019-09-13 15:58 UTC | 2019-09-13 18:25 UTC | 2.5 h | resolved |
| [\[Minor\] Issue with Box Notes on Android and iOS Mobile Apps](https://rewindex.com/company/box/incidents/8lv8xww1zlhp.md) | none | 2019-09-27 19:12 UTC | 2019-09-27 21:38 UTC | 2.4 h | resolved |

## Cite this

Box posted 4 status incidents in September 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2019/09
- Citation: Box, “Box in September 2019” (2019-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2019/09 (CC BY 4.0).
- Markdown link: `[Box: Box in September 2019 (2019-09-01)](https://rewindex.com/company/box/2019/09)`


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Canonical: https://rewindex.com/company/box/2019/09 · Markdown: https://rewindex.com/company/box/2019/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:35.946Z