Jira: Emails sent to Jira Cloud mailbox are rejected
Timeline of updates
- resolved
Between 04:12 UTC to 05:02 UTC, we experienced an issue where emails sent to Jira's mailbox are bounced. It affected Cloud customers that use Jira Service Desk, Jira Core and Jira Software. The issue has been resolved and email processing is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2019-09-10 04:52 UTC, resolved after 22 min, 1 update(s).
- Title
- Emails sent to Jira Cloud mailbox are rejected
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/dwv0xgn14kjx
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