# Jira: Emails sent to Jira Cloud mailbox are rejected

> Jira status incident “Emails sent to Jira Cloud mailbox are rejected” on 2019-09-10: impact minor (vendor’s label), 22 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/dwv0xgn14kjx
Last updated: 2019-09-10T05:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-09-10 04:52 UTC · Resolved: 2019-09-10 05:14 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/dwv0xgn14kjx](https://jira-software.status.atlassian.com/incidents/dwv0xgn14kjx)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-09-10 05:14 UTC: Between 04:12 UTC to 05:02 UTC, we experienced an issue where emails sent to Jira's mailbox are bounced. It affected Cloud customers that use Jira Service Desk, Jira Core and Jira Software. The issue has been resolved and email processing is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-09-10 04:52 UTC, resolved after 22 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/dwv0xgn14kjx
- Citation: Jira, “Emails sent to Jira Cloud mailbox are rejected” (2019-09-10 04:52 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/dwv0xgn14kjx (CC BY 4.0).
- Markdown link: `[Jira: Emails sent to Jira Cloud mailbox are rejected (2019-09-10)](https://rewindex.com/company/jira/incidents/dwv0xgn14kjx)`


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Canonical: https://rewindex.com/company/jira/incidents/dwv0xgn14kjx · Markdown: https://rewindex.com/company/jira/incidents/dwv0xgn14kjx.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/dwv0xgn14kjx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:09.112Z