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CompaniesSquarespaceMonthly reportsSeptember 2019

Squarespace in September 2019: incidents, uptime and changes

12incidents posted
6labelled major or critical
98.86%free of major/critical
97.15%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 12 min, incident time 20 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 6 · Minor 3 · No impact listed 3

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
G Suite signups failingMajor1.5 hresolved09-03
Customers unable to switch plansMajor1.9 hresolved09-03
Trial Creation IssuesMajor43 minresolved09-06
Intermittent connectivity IssuesMajor3.2 hresolved09-15
Sites are not loading images and CSSMajor47 minresolved09-24
Gift Cards unavailableMajor5 minresolved09-30

Other incidents 6

IncidentImpactStartedDurationStatusDay
[Feature/System] Elevated Error RatesMinor1.8 hresolved09-11
[Feature/System] Elevated Error RatesNo impact listed1.6 hresolved09-11
[Feature/System] Elevated Error RatesMinor9.6 hresolved09-16
Some sites show an error upon loginNo impact listed1.3 hresolved09-26
Analytics outageMinor55 minresolved09-30
Analytics Panel outageNo impact listed3.5 hresolved09-30

Cite this

Squarespace posted 12 status incidents in September 2019 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in September 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/09

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