# Squarespace in September 2019: incidents, uptime and changes

> Squarespace in September 2019: 12 incidents on its status page (6 major or critical), 98.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Squarespace’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/squarespace/2019/09
Last updated: 2019-10-01T00:00:00Z

- Incidents posted: 12 (major/critical: 6) · Maintenance: 0
- By vendor impact label: major 6, minor 3, none 3
- Uptime (vendor-reported): 98.86% free of major/critical incidents, 97.15% free of any incident; outage time 8 h 12 min, incident time 20 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2019](https://rewindex.com/company/squarespace/2019/08.md) · Next: [October 2019](https://rewindex.com/company/squarespace/2019/10.md) · [All months](https://rewindex.com/company/squarespace/reports.md) · [Squarespace](https://rewindex.com/company/squarespace.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [G Suite signups failing](https://rewindex.com/company/squarespace/incidents/56k96456msdf.md) | major | 2019-09-03 19:20 UTC | 2019-09-03 20:48 UTC | 1.5 h | resolved |
| [Customers unable to switch plans](https://rewindex.com/company/squarespace/incidents/50qyrrt40051.md) | major | 2019-09-03 21:13 UTC | 2019-09-03 23:10 UTC | 1.9 h | resolved |
| [Trial Creation Issues](https://rewindex.com/company/squarespace/incidents/46bpxcyp9xm7.md) | major | 2019-09-06 14:18 UTC | 2019-09-06 15:01 UTC | 43 min | resolved |
| [Intermittent connectivity Issues](https://rewindex.com/company/squarespace/incidents/ztgbt2stptcz.md) | major | 2019-09-15 18:31 UTC | 2019-09-15 21:43 UTC | 3.2 h | resolved |
| [Sites are not loading images and CSS](https://rewindex.com/company/squarespace/incidents/40r1b6f2zks5.md) | major | 2019-09-24 16:25 UTC | 2019-09-24 17:12 UTC | 47 min | resolved |
| [Gift Cards unavailable](https://rewindex.com/company/squarespace/incidents/4g29fh852w0v.md) | major | 2019-09-30 15:34 UTC | 2019-09-30 15:39 UTC | 5 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [G Suite signups failing](https://rewindex.com/company/squarespace/incidents/56k96456msdf.md) | major | 2019-09-03 19:20 UTC | 2019-09-03 20:48 UTC | 1.5 h | resolved |
| [Customers unable to switch plans](https://rewindex.com/company/squarespace/incidents/50qyrrt40051.md) | major | 2019-09-03 21:13 UTC | 2019-09-03 23:10 UTC | 1.9 h | resolved |
| [Trial Creation Issues](https://rewindex.com/company/squarespace/incidents/46bpxcyp9xm7.md) | major | 2019-09-06 14:18 UTC | 2019-09-06 15:01 UTC | 43 min | resolved |
| [\[Feature/System\] Elevated Error Rates](https://rewindex.com/company/squarespace/incidents/zxn2s0vbt70d.md) | minor | 2019-09-11 03:24 UTC | 2019-09-11 05:12 UTC | 1.8 h | resolved |
| [\[Feature/System\] Elevated Error Rates](https://rewindex.com/company/squarespace/incidents/kkl39kq1mjpt.md) | none | 2019-09-11 19:50 UTC | 2019-09-11 21:24 UTC | 1.6 h | resolved |
| [Intermittent connectivity Issues](https://rewindex.com/company/squarespace/incidents/ztgbt2stptcz.md) | major | 2019-09-15 18:31 UTC | 2019-09-15 21:43 UTC | 3.2 h | resolved |
| [\[Feature/System\] Elevated Error Rates](https://rewindex.com/company/squarespace/incidents/pjt4wpyrw9ws.md) | minor | 2019-09-16 16:01 UTC | 2019-09-17 01:37 UTC | 9.6 h | resolved |
| [Sites are not loading images and CSS](https://rewindex.com/company/squarespace/incidents/40r1b6f2zks5.md) | major | 2019-09-24 16:25 UTC | 2019-09-24 17:12 UTC | 47 min | resolved |
| [Some sites show an error upon login](https://rewindex.com/company/squarespace/incidents/zk2lkx7s30sz.md) | none | 2019-09-26 15:24 UTC | 2019-09-26 16:40 UTC | 1.3 h | resolved |
| [Analytics outage](https://rewindex.com/company/squarespace/incidents/9p8z4dk17k9w.md) | minor | 2019-09-30 14:15 UTC | 2019-09-30 15:10 UTC | 55 min | resolved |
| [Gift Cards unavailable](https://rewindex.com/company/squarespace/incidents/4g29fh852w0v.md) | major | 2019-09-30 15:34 UTC | 2019-09-30 15:39 UTC | 5 min | resolved |
| [Analytics Panel outage](https://rewindex.com/company/squarespace/incidents/66qbrn5ks877.md) | none | 2019-09-30 19:06 UTC | 2019-09-30 22:33 UTC | 3.5 h | resolved |

## Cite this

Squarespace posted 12 status incidents in September 2019 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/squarespace/2019/09
- Citation: Squarespace, “Squarespace in September 2019” (2019-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/2019/09 (CC BY 4.0).
- Markdown link: `[Squarespace: Squarespace in September 2019 (2019-09-01)](https://rewindex.com/company/squarespace/2019/09)`


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Canonical: https://rewindex.com/company/squarespace/2019/09 · Markdown: https://rewindex.com/company/squarespace/2019/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:01.058Z