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CompaniesSquarespaceMonthly reportsOctober 2019

Squarespace in October 2019: incidents, uptime and changes

10incidents posted
4labelled major or critical
99.64%free of major/critical
97.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 39 min, incident time 18 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2 · Minor 6

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Connectivity IssuesCritical35 minresolved10-10
Connectivity IssuesCritical1.0 hresolved10-23
Reports of users unable to start trialsMajor31 minresolved10-17
Issues connecting to G SuiteMajor33 minresolved10-17

Other incidents 6

IncidentImpactStartedDurationStatusDay
Analytics and Email Campaigns IssueMinor14 minresolved10-02
New Domain Registration IssueMinor26 minresolved10-05
"Not secure" warning when visiting squarespace.comMinor39 minresolved10-09
[Connected accounts] Instagram rate limitingMinor6.1 hresolved10-24
[Domains] Google Domains / Unable to connect domainMinor3.8 hresolved10-28
Billing / Checkout / Sites With Developer Mode Unable to See Plan OfferingsMinor4.5 hresolved10-31

Cite this

Squarespace posted 10 status incidents in October 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in October 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/10

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