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CompaniesSquarespaceMonthly reportsNovember 2019

Squarespace in November 2019: incidents, uptime and changes

15incidents posted
8labelled major or critical
98.06%free of major/critical
90.30%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 h 54 min, incident time 2.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 4 · Major 4 · Minor 5 · No impact listed 2

Major and critical incidents 8

IncidentImpactStartedDurationStatusDay
Customers unable to register domainsCritical2.2 hresolved11-15
Connectivity issuesCritical1.8 hresolved11-19
Connectivity IssuesCritical22 minresolved11-19
Connectivity IssuesCritical2.0 hresolved11-19
Connectivity IssuesMajor4.4 hresolved11-06
Domain Registration / Searching IssuesMajor1.8 hresolved11-08
Some functionality not displayingMajor46 minresolved11-15
Some customers unable to log in via account dashboardMajor34 minresolved11-15

Other incidents 7

IncidentImpactStartedDurationStatusDay
Form block submissions are experiencing delaysMinor12 hresolved11-04
Mailchimp form submissions are experiencing delaysNo impact listed12 hresolved11-06
Elevated Error RatesNo impact listed1.1 hresolved11-11
Elevated Error RatesMinor46 minresolved11-11
Performance degradation in search functions for some websitesMinor8.2 hresolved11-13
Performance degradation in search functions for some websitesMinor32 hresolved11-13
Connectivity IssuesMinor2.9 hresolved11-27

Cite this

Squarespace posted 15 status incidents in November 2019 (8 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in November 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/11

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