CompaniesSquarespaceMonthly reportsNovember 2019
Squarespace in November 2019: incidents, uptime and changes
Vendor-reported outage time 13 h 54 min, incident time 2.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 4 · Major 4 · Minor 5 · No impact listed 2
Major and critical incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Customers unable to register domains | Critical | 2.2 h | resolved | 11-15 | |
| Connectivity issues | Critical | 1.8 h | resolved | 11-19 | |
| Connectivity Issues | Critical | 22 min | resolved | 11-19 | |
| Connectivity Issues | Critical | 2.0 h | resolved | 11-19 | |
| Connectivity Issues | Major | 4.4 h | resolved | 11-06 | |
| Domain Registration / Searching Issues | Major | 1.8 h | resolved | 11-08 | |
| Some functionality not displaying | Major | 46 min | resolved | 11-15 | |
| Some customers unable to log in via account dashboard | Major | 34 min | resolved | 11-15 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Form block submissions are experiencing delays | Minor | 12 h | resolved | 11-04 | |
| Mailchimp form submissions are experiencing delays | No impact listed | 12 h | resolved | 11-06 | |
| Elevated Error Rates | No impact listed | 1.1 h | resolved | 11-11 | |
| Elevated Error Rates | Minor | 46 min | resolved | 11-11 | |
| Performance degradation in search functions for some websites | Minor | 8.2 h | resolved | 11-13 | |
| Performance degradation in search functions for some websites | Minor | 32 h | resolved | 11-13 | |
| Connectivity Issues | Minor | 2.9 h | resolved | 11-27 |
Cite this
Squarespace posted 15 status incidents in November 2019 (8 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Squarespace in November 2019
- Vendor
- Squarespace
- Date
- URL
- https://rewindex.com/company/squarespace/2019/11