rewindex

CompaniesSquarespaceMonthly reportsDecember 2019

Squarespace in December 2019: incidents, uptime and changes

10incidents posted
4labelled major or critical
98.97%free of major/critical
98.73%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 37 min, incident time 9 h 23 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 1 · No impact listed 5

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
New Domain Registration Under MaintenanceMajor1.3 hresolved12-08
Page Editing Errors for Some SitesMajor1.3 hresolved12-17
Billing plan change issuesMajor3.6 hresolved12-18
Errors while editing Billing Information on Parking PagesMajor1.5 hresolved12-20

Other incidents 6

IncidentImpactStartedDurationStatusDay
Unable to embed YouTube videosNo impact listed1.6 hresolved12-05
Limited Account Dashboard FunctionalityNo impact listed11 minresolved12-06
Campaigns pages not loadingNo impact listed20 minresolved12-11
Custom DNS settings for linked domains not viewableMinor1.8 hresolved12-13
Header content overlapping on some sitesNo impact listed52 minresolved12-14
Campaign mailing lists unavailable and customer panel displays errorNo impact listed38 minresolved12-18

Cite this

Squarespace posted 10 status incidents in December 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in December 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/12

All Squarespace monthsRecent incidentsMarkdown