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Outages by dayNovember 13, 2019

Outages on November 13, 2019

UTC day 2019-11-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
2labelled major or critical
12vendors with a new incident
6still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 11 · No impact listed 3 · 5 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
Monday.comIdentified the Issue affecting our Dashboards featureCritical (6 min)resolved
Box[Major] Subset of Customers Experiencing Latency in Web App and API ErrorsMajor (2.6 h)resolved
MezmoLive tail and ingestion delayMinor (4 min)resolved
SquarespacePerformance degradation in search functions for some websitesMinor (8.2 h)resolved
TwilioInbound Call Failures to Phone Numbers in TurkeyMinor (25 h)resolved
SmartsheetApp-generated Email DelaysMinor (13 min)resolved
SquarespacePerformance degradation in search functions for some websitesMinor (32 h)resolved
HotjarInterruption to data collection for Recordings, Forms and HeatmapsMinor (0 min)resolved
MezmoLive tail and ingestion delayMinor (1.5 h)resolved
Logz.ioIngestion delays in EU regionMinor (1.6 h)resolved
UnbounceCan't Connect New DomainsMinor (38 min)resolved
TwilioProgrammable Chat Console User Detail Retrieval FailuresMinor (2.9 h)resolved
BigCommerceStorefront timeout issues for a subset of storesMinor (24 min)resolved
BandwidthBrief V2 SMS and MMS IncidentNo impact listed (0 min)resolved
ActiveCampaignIncreased Platform LatencyNo impact listed (2.6 h)resolved
SmartsheetSmartsheet UnavailableNo impact listed (9.0 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)Critical (24 h)resolved
MixpanelErrors loading Mixpanel.comMajor (6 d)resolved
TwilioUS Shortcode MMS Delivery Degradation towards multiple carriersMinor (3.3 h)resolved
PlivoCall failures on inbound voice towards Charlottesville phone numbers in USMinor (24 h)resolved
MapboxPartial outage of api.mapbox.cn on 11/11/2019 from 7:25 UTC to 9:11 UTCNo impact listed (40 h)resolved
SmartsheetSend as Attachment DelaysNo impact listed (20 h)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - USA T-MobileMaintenance (5.5 h)resolved
Twilio[Scheduled] T-Mobile US SMS Carrier MaintenanceMaintenance (5.5 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] AT&T Mexico - SMS Carrier MaintenanceMaintenance (6.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, Box, Mezmo, Squarespace, Twilio, Smartsheet, Hotjar, Logz.io, Unbounce, BigCommerce, Bandwidth, ActiveCampaign.

Cite this

16 vendor-reported incidents started on 2019-11-13 (UTC) across 12 vendors, 2 labelled major or critical by the vendor.

Title
Outages on November 13, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-11-13

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