# Outages on November 13, 2019 (UTC)

> 16 incidents started on November 13, 2019 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Monday.com, Box); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-11-13
Last updated: 2019-11-14T21:09:00Z

- Incidents started: 16 (major/critical: 2, other: 14) across 12 vendors
- Still open from earlier days: 6 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 11, none 3
- Previous day with incidents: [2019-11-12](https://rewindex.com/outages/2019-11-12.md) · Next: [2019-11-14](https://rewindex.com/outages/2019-11-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Identified the Issue affecting our Dashboards feature](https://rewindex.com/company/monday-com/incidents/q4dyq7w589b0.md) | critical | 2019-11-13 09:11 UTC | 2019-11-13 09:17 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Subset of Customers Experiencing Latency in Web App and API Errors](https://rewindex.com/company/box/incidents/1jz02ps2rzj9.md) | major | 2019-11-13 18:43 UTC | 2019-11-13 21:21 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Live tail and ingestion delay](https://rewindex.com/company/mezmo/incidents/b43bfsrz7bw4.md) | minor | 2019-11-13 00:47 UTC | 2019-11-13 00:51 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Performance degradation in search functions for some websites](https://rewindex.com/company/squarespace/incidents/wwh1h41slyjc.md) | minor | 2019-11-13 02:57 UTC | 2019-11-13 11:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Phone Numbers in Turkey](https://rewindex.com/company/twilio/incidents/5qz0k213f1rm.md) | minor | 2019-11-13 09:53 UTC | 2019-11-14 10:27 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [App-generated Email Delays](https://rewindex.com/company/smartsheet/incidents/lv1vr3g139x7.md) | minor | 2019-11-13 10:09 UTC | 2019-11-13 10:22 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Performance degradation in search functions for some websites](https://rewindex.com/company/squarespace/incidents/0vz6bf4y1gz2.md) | minor | 2019-11-13 13:35 UTC | 2019-11-14 21:09 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Interruption to data collection for Recordings, Forms and Heatmaps](https://rewindex.com/company/hotjar/incidents/1717nqhj67gm.md) | minor | 2019-11-13 16:00 UTC | 2019-11-13 16:00 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Live tail and ingestion delay](https://rewindex.com/company/mezmo/incidents/0qbd6f8401dx.md) | minor | 2019-11-13 17:01 UTC | 2019-11-13 18:32 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Ingestion delays in EU region](https://rewindex.com/company/logz-io/incidents/gtw1dp4yb2p8.md) | minor | 2019-11-13 17:41 UTC | 2019-11-13 19:15 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Can't Connect New Domains](https://rewindex.com/company/unbounce/incidents/g778yl2rw94v.md) | minor | 2019-11-13 21:21 UTC | 2019-11-13 21:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Chat Console User Detail Retrieval Failures](https://rewindex.com/company/twilio/incidents/l7d1hd4z2bfl.md) | minor | 2019-11-13 22:13 UTC | 2019-11-14 01:07 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Storefront timeout issues for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/d0pkcrh42xsr.md) | minor | 2019-11-13 22:30 UTC | 2019-11-13 22:54 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Brief V2 SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/8yr437925gwz.md) | none | 2019-11-13 16:30 UTC | 2019-11-13 16:30 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Increased Platform Latency](https://rewindex.com/company/activecampaign/incidents/q3rd382l6jln.md) | none | 2019-11-13 18:13 UTC | 2019-11-13 20:51 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/p300pkd2366w.md) | none | 2019-11-13 23:01 UTC | 2019-11-14 07:59 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/r8d06l5gc879.md) | critical | 2019-11-12 23:25 UTC | 2019-11-13 23:15 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Errors loading Mixpanel.com](https://rewindex.com/company/mixpanel/incidents/qrt8snr28sct.md) | major | 2019-11-08 13:25 UTC | 2019-11-15 01:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [US Shortcode MMS Delivery Degradation towards multiple carriers](https://rewindex.com/company/twilio/incidents/v0bgz35qpf7t.md) | minor | 2019-11-12 23:16 UTC | 2019-11-13 02:35 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Charlottesville phone numbers in US](https://rewindex.com/company/plivo/incidents/g4pyjrktyhg3.md) | minor | 2019-11-12 23:33 UTC | 2019-11-13 23:17 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Partial outage of api.mapbox.cn on 11/11/2019 from 7:25 UTC to 9:11 UTC](https://rewindex.com/company/mapbox/incidents/vdlxyw3zlfdy.md) | none | 2019-11-11 23:09 UTC | 2019-11-13 15:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Send as Attachment Delays](https://rewindex.com/company/smartsheet/incidents/0vjg2c07fgrp.md) | none | 2019-11-12 21:49 UTC | 2019-11-13 17:53 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1hzgzq1lygtl.md) | maintenance | 2019-11-13 05:00 UTC | 2019-11-13 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/g0hp66djz580.md) | maintenance | 2019-11-13 05:30 UTC | 2019-11-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/1sqddvfcwnkb.md) | maintenance | 2019-11-13 05:30 UTC | 2019-11-13 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/35wjhwqb50l4.md) | maintenance | 2019-11-13 06:00 UTC | 2019-11-13 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/tbvms0dpgtj1.md) | maintenance | 2019-11-13 06:00 UTC | 2019-11-13 12:00 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2019-11-13 (UTC) across 12 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-11-13
- Citation: Rewindex daily outage roundup, “Outages on November 13, 2019” (2019-11-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-11-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 13, 2019 (2019-11-13)](https://rewindex.com/outages/2019-11-13)`


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Canonical: https://rewindex.com/outages/2019-11-13 · Markdown: https://rewindex.com/outages/2019-11-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:44.258Z