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CompaniesBoxMonthly reportsNovember 2019

Box in November 2019: incidents, uptime and changes

7incidents posted
5labelled major or critical
99.12%free of major/critical
96.00%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 16 min, incident time 28 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 2 · Minor 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
[High] Issue with Box ServicesCritical45 minresolved11-01
[High] Issues with uploads and downloadsCritical1.4 hresolved11-04
[Outage] Issue with Box ServicesCritical0 minresolved11-22
[Major] Issues Accessing Box in the EMEA RegionMajor1.4 hresolved11-12
[Major] Subset of Customers Experiencing Latency in Web App and API ErrorsMajor2.6 hresolved11-13

Other incidents 2

IncidentImpactStartedDurationStatusDay
[Minor] New files and folders not available to searchMinor18 hresolved11-17
[Minor] Issue Accessing Content for Specific UsersMinor4.9 hresolved11-19

Cite this

Box posted 7 status incidents in November 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in November 2019
Vendor
Box
Date
URL
https://rewindex.com/company/box/2019/11

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