# Box in November 2019: incidents, uptime and changes

> Box in November 2019: 7 incidents on its status page (5 major or critical), 99.12% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2019/11
Last updated: 2019-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 3, major 2, minor 2
- Uptime (vendor-reported): 99.12% free of major/critical incidents, 96.00% free of any incident; outage time 6 h 16 min, incident time 28 h 44 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/box/2019/10.md) · Next: [December 2019](https://rewindex.com/company/box/2019/12.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[High\] Issue with Box Services](https://rewindex.com/company/box/incidents/c2vszgjhf055.md) | critical | 2019-11-01 21:08 UTC | 2019-11-01 21:53 UTC | 45 min | resolved |
| [\[High\] Issues with uploads and downloads](https://rewindex.com/company/box/incidents/7w9jcjzm3s8z.md) | critical | 2019-11-04 16:51 UTC | 2019-11-04 18:17 UTC | 1.4 h | resolved |
| [\[Outage\] Issue with Box Services](https://rewindex.com/company/box/incidents/j4ww303hrqtc.md) | critical | 2019-11-22 22:30 UTC | 2019-11-22 22:30 UTC | 0 min | resolved |
| [\[Major\] Issues Accessing Box in the EMEA Region](https://rewindex.com/company/box/incidents/55bggg4mc345.md) | major | 2019-11-12 08:19 UTC | 2019-11-12 09:46 UTC | 1.4 h | resolved |
| [\[Major\] Subset of Customers Experiencing Latency in Web App and API Errors](https://rewindex.com/company/box/incidents/1jz02ps2rzj9.md) | major | 2019-11-13 18:43 UTC | 2019-11-13 21:21 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[High\] Issue with Box Services](https://rewindex.com/company/box/incidents/c2vszgjhf055.md) | critical | 2019-11-01 21:08 UTC | 2019-11-01 21:53 UTC | 45 min | resolved |
| [\[High\] Issues with uploads and downloads](https://rewindex.com/company/box/incidents/7w9jcjzm3s8z.md) | critical | 2019-11-04 16:51 UTC | 2019-11-04 18:17 UTC | 1.4 h | resolved |
| [\[Major\] Issues Accessing Box in the EMEA Region](https://rewindex.com/company/box/incidents/55bggg4mc345.md) | major | 2019-11-12 08:19 UTC | 2019-11-12 09:46 UTC | 1.4 h | resolved |
| [\[Major\] Subset of Customers Experiencing Latency in Web App and API Errors](https://rewindex.com/company/box/incidents/1jz02ps2rzj9.md) | major | 2019-11-13 18:43 UTC | 2019-11-13 21:21 UTC | 2.6 h | resolved |
| [\[Minor\] New files and folders not available to search](https://rewindex.com/company/box/incidents/mbnqtsgbnz7f.md) | minor | 2019-11-17 21:20 UTC | 2019-11-18 14:52 UTC | 18 h | resolved |
| [\[Minor\] Issue Accessing Content for Specific Users](https://rewindex.com/company/box/incidents/m75mlf62jj6g.md) | minor | 2019-11-19 23:07 UTC | 2019-11-20 04:03 UTC | 4.9 h | resolved |
| [\[Outage\] Issue with Box Services](https://rewindex.com/company/box/incidents/j4ww303hrqtc.md) | critical | 2019-11-22 22:30 UTC | 2019-11-22 22:30 UTC | 0 min | resolved |

## Cite this

Box posted 7 status incidents in November 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2019/11
- Citation: Box, “Box in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2019/11 (CC BY 4.0).
- Markdown link: `[Box: Box in November 2019 (2019-11-01)](https://rewindex.com/company/box/2019/11)`


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Canonical: https://rewindex.com/company/box/2019/11 · Markdown: https://rewindex.com/company/box/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:04:01.984Z