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CompaniesHotjarMonthly reportsNovember 2019

Hotjar in November 2019: incidents, uptime and changes

7incidents posted
3labelled major or critical
95.37%free of major/critical
94.57%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 h 19 min, incident time 39 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 3 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Heatmap processing delayedMajor28 hresolved11-19
Performance degradationMajor5.6 hresolved11-21
Interruption to data collection for Recordings, Forms and HeatmapsMajor0 minresolved11-28

Other incidents 4

IncidentImpactStartedDurationStatusDay
Issue with loading the tracking scriptMinor1.6 hresolved11-06
Issue with Hotjar tracking script not loading.No impact listed0 minresolved11-07
Interruption to data collection for Recordings, Forms and HeatmapsMinor0 minresolved11-13
Insights intermittently unavailableMinor4.2 hresolved11-26

Cite this

Hotjar posted 7 status incidents in November 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in November 2019
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2019/11

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